Body Language

Body Language
- YOGESWARAN R
Agenda
What is body language?
The importance of nonverbal communication
Types of nonverbal communication
How nonverbal communication can go wrong
How to improve nonverbal communication
What is body language?
Body language is the use of physical behavior, expressions, and mannerisms to communicate
nonverbally, often done instinctively rather than consciously.
When you interact with others, you’re continuously giving and receiving wordless signals. All of
your nonverbal behaviors—the gestures you make, your posture, your tone of voice, how much
eye contact you make—send strong messages. They can put people at ease, build trust, and draw
others towards you, or they can offend, confuse, and undermine what you’re trying to convey.
These messages don’t stop when you stop speaking either. Even when you’re silent, you’re still
communicating nonverbally.
The importance of nonverbal communication
Your nonverbal communication cues—the way you listen, look, move, and react—tell the person
you're communicating with whether or not you care, if you're being truthful, and how well you're
listening. When your nonverbal signals match up with the words you're saying, they increase
trust, clarity, and rapport. When they don't, they can generate tension, mistrust, and confusion.
If you want to become a better

communicator, it's important to become
more sensitive not only to the body
language and nonverbal cues of others,
but also to your own.
Nonverbal communication can play five roles:
•Repetition: It repeats and often strengthens the message you're making verbally.
•Contradiction: It can contradict the message you're trying to convey, thus indicating to your
listener that you may not be telling the truth.
•Substitution: It can substitute for a verbal message. For example, your facial expression often
conveys a far more vivid message than words ever can.
•Complementing: It may add to or complement your verbal message. As a boss, if you pat an
employee on the back in addition to giving praise, it can increase the impact of your message.
•Accenting: It may accent or underline a verbal message. Pounding the table, for example, can
underline the importance of your message.
Types of nonverbal communication
1.Facial expressions
2.Body movement and posture
Verbal Commu-
3.Gestures nication
35%
4.Eye contact
5.Touch
6.Space Non Verbal
Communications
7.Voice 65%
Verbal Communication Non Verbal Communications

 Facial expressions offer a universal language for happiness, sadness, anger, surprise, fear, and disgust.
 Body movement, posture, and gestures communicate a wealth of information, though cultural differences may
alter the interpretation of certain gestures.
 Eye contact plays a crucial role in conveying interest, affection, hostility, or attraction, influencing the flow of
conversation
 Touch, ranging from a weak handshake to a warm hug, conveys diverse messages.
 Personal space preferences, influenced by culture and relationships, affect comfort levels in conversations
 Finally, the tone of voice, including timing, pace, volume, and inflection, adds another layer of meaning to spoken
words, allowing for the expression of emotions such as sarcasm, anger, affection, or confidence."
How nonverbal communication can go wrong
Jack believes he gets along great with his colleagues at work, but if you were to ask any of them,
they would say that Jack is “intimidating” and “very intense.” Rather than just look at you, he
seems to devour you with his eyes. And if he takes your hand, he lunges to get it and then
squeezes so hard it hurts. Jack is a caring guy who secretly wishes he had more friends, but his
nonverbal awkwardness keeps people at a distance and limits his ability to advance at work.
How to improve nonverbal communication
Stress messes up how we talk to others. When stressed, we might misunderstand people, act
weird, or make things worse. Also, our feelings can rub off on others.
If stress is too much, take a break. Calm down before talking again. When you're more in control,
you can handle things better.
To send clear nonverbal signals, understand your emotions and how they affect you. Emotional
awareness helps you accurately read others, build trust by aligning words and signals, and
respond in understanding ways. Many suppress strong emotions, but acknowledging and
connecting with them enhances control over your thoughts and actions.
THANK YOU

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If you want to become a better

Verbal Communication Non Verbal Communications

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