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Esther CV

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OLADEJI OLAITAN ESTHER

Contact Summary

Soro Hills, Sabo Oyo, Oyo Customers-focus, energetic Hostess with five (5) years of experience in
State providing high-quality services at an upscale Hotel. A friendly positive
Hostess that enjoys interacting with customers and giving each
2347019577293
individual a personalized experience.
olaitanestheroladeji@gmail.com

Education Experience
Federal College of Education Oyo, June 2022 - present
Oyo State Chief Hostess• Deja Vu Hotels and Suites
• Providing excellent customer service with a friendly attitude when
NCE Education
greeting customers and escorting them to dining area.
• Communicated dining details or guests concerns in a prompt
2021-2023 manner to kitchen staff, servers and management.
• Mastered table management software to decrease wait times
and maintain efficiency for scheduling reservations and assigning
Key Skills tables.
• Answered phone calls, booked reservations, and assisted with
Soft Skills event planning for corporate events, special events, and parties.
• Microsoft Office and • Maintained the dining room by consistently inspecting for
Packages cleanliness, necessary staffing,
• Call Center Operator • Train new staffs
(Customer Service Support)
• Digital Content
Development
• Reservation software
management
January 2019 – June 2022
professional Skills Hostess • Deja Vu Hotels and Suites
• Interpersonal skills
• Provided excellent, friendly service when greeting customers.
• Verbal communication Escorted them to their tables, and took drink orders to kick off
and public speaking their dining experience
• Time management, • Escort customers to their tables
• Organizational and • Informing customers on wait period
leadership skills • Memorized all menu offerings in order to recommend dishes or
• Ability to work in fast- ably answer questions.
pace environment
• Addressed any customer complaints or concerns in a timely
• Positive approachable
demeanor manner and communicated to chief hostess when necessary
• Staff leadership

Language
English

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