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Paskaline Resume-1

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Pascalina Kimori

Pascaline Kimori pascalinekimori@gmail.com


+254743699746
+254713699746
pascalinekimori@gmail.com

ASSISTANT WAITRESS
Assistant Waitress: Organised and detail-oriented waitress with
four years experience in the food service industry . Consistently
receives outstanding customer feedback.Equiped with a track record
of success in meeting outperforming each customer’s needs and
expectations in a worm ,sincere and friendly manner.possesses
extensive knowledge of bookinig systems and food preparation
.Areas of expertive include fine dining and michelin-star etiquete.

Experience 00100- NAIROBI


08/2022-01/2024
Assistant Waitress +254743699746
Tamambo Karen Blixen Coffee Gardens and Cottage
▪ Taking reservations and answering customer queries. pascalinekimori@gmail.com
▪ Upselling specific products to meet targets
▪ Monitoring dining rooms for seating availability and
guest well being .
▪ Replacing utensils ,wiping and refilling beverages. LANGUAGES
▪ Regular clearing away dirt dishes and used glasses
English Fluent /Excellence
▪ Served meals and drinks with professionalism and skills
maintaining high presentation and quality standards .
▪ Performing Restaurant closing duties ,thoroughly Germany Advanced
cleaning sanitizing and replenishing stock .
▪ Answering questions regarding menu items and making Polish Beginer
recommendations if asked
▪ Assisting in the preps of salads ,starters and cold dishes .
▪ Facilitates problematic situations ,managing to resolve all
Skills and Competence
issues .
▪ Assisting front of house in greeting, seating and • Customer service skills
thanking patrons . • Food safety awareness
▪ Communicating candidly with kitchen staff via • Knowledge of special dietary.
computerized systems placing and following up on
• Cash register operation
orders .
• Event coordination
11/2018 -11/2020 • Multitasking
Waitress • Adaptability
The Lazizi Limited Crowne Plaza Nairobi Airport • Cocktail mixing techniques
▪ Giving customers service advice regarding how the are • Active listening skills
mixed and what their favorite drinks may be ,based on • Excellent verbal communication.
their individual preferences . • Good memory
• Inventory management
▪ Created a system for task management , assisting in Education
quickening workflow by 25%.
▪ Retaining in depth bar menu items knowledge
providing expert recommendations to suit guest taste. 2020-2022: Diploma in Public
▪ Performed bar closing such as through cleaning and relation and advertising: The Co-
replenishment of stock. operative University of Kenya
▪ Regular communicated with kitchen and bar staff to
maintain smooth front of house operations ,minimizing 01/2022-05/2022: Food
potential service delays. Technology -Online Course .
▪ Displaying friendly attitude to customers . Professional Bartending with
▪ Presenting menu to the customers .upsell daily specials
Mixiology : comprehensive
to the customers .
▪ Monitoring customers needs and promptly handle coverting classic Cocktail
requests . Preparation techniques provided
▪ Handle customers complaints with star techniques . by Coco-rico bar
▪ Explain menu items in terms of preparation ingredients
and presentation
Passion Interest
• Participating in culinary
Workshop
Achievements • Playing musical instrument
e.g. (flute)
03/2019
• Playing hockey , swimming
Star employes of the month ,bawling .
✓ I was recognized twice for exemplary. • Baking .
performance in customer service and teamwork.

Menu innovation award

✓ Helped the team that won menu innovation award


for the redesign project resulting in 25% sales
increase.

Event planning excellence

✓ Successful organized and managed 20 upscale


dining events enhancing restaurant reputation.

Top sales record

✓ Personal sales record resulting in 15% increase in


revenue for my section.

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