ALAUDDIN SK

PROFESSIONAL SUMMARY
Service-focused hospitality professional ready to help others and meet customer
needs. Understands kitchen processes, food service standards and safety
requirements. High-energy service industry professional skilled in supporting food
alauddinsekh47@gmail.com service duties to reduce patron wait times. Works with servers to meet table and
kitchen needs. Excellent prioritisation skills coupled with high-level productivity.

96654 196 0313

SKILLS

Kolkata , India 713129 • Cash handling • Equipment management

• Oral communication • Food service expertise
• Customer Service • Dispute Resolution
20/10/2001
• Sales techniques • Customer service orientated
• Quality Control • Cleaning rota compliance
Indian • Opening and closing procedures • Kitchen deep cleaning
• Menu knowledge • Deputising
• Point of sale system operation • Point of Sale system accuracy
Alauddin sk
• Contamination control • Food storage procedures
• Product recommendations • Restaurant sanitisation
• Customer complaints handling • Food temperature monitoring
EDUCATION
• Mixology knowledge • Inventory temperature control
Graduate , B.A
• Menu presentation • Table waiting
Kandra RKK Mahavidyalaya
(University of Burdwan), • Food hygiene practices • Accurate order taking
Kandra (ramjibanpur), India • Guest query management • Preparation techniques
July 2022
Captain of college football
• Daily specials promotion • Cleaning procedures
team • Food portioning • Sanitising protocols

• Completed Bachelor of Arts • Specials cross-selling • Organisation

Qualification • Food safety and storage • Safe food handling
Computer Diploma , Computer • Guest interaction • [Type] cuisine familiarity
Youth computer centre , 2nd • Advanced ingredient knowledge • Equipment operation
floor, Dumdum Queen, Kolkata
, India • Table service • High efficiency
July 2018 • Special event catering • Kitchen station support
Windows & MS DOS
• Upselling techniques • Health code requirements
Programming C++
MS Word,MS Excel,MS • Menu expertise • Team contribution
PowerPoint & MS Access • Conference catering • Proficient vision
Tally ERP9
• Allergy awareness • Consistent presentations
HTML • Stock control • Food hygiene principles
Office Management system

WORK HISTORY
LANGUAGES
May 2023 - Current
Bengali C1 Shawarmer - Food and beverage team member, Jeddah , Saudi Arabia
Advanced • Served meals and drinks with professionalism and skill, maintaining high
presentation and quality standards.
Hindi C2
• Maintained clear communication with guests and kitchen staff for smooth service
Proficient
delivery.
English C1
• Provided first-class customer care through helpful, friendly service.
Advanced • Maintained poise and focus under pressure allowing for efficient, error-free meal
Arabic B1 delivery.

Intermediate • Organised ingredients for planned dishes and associated garnishes.

German A1 • Contributed to a food-safe environment, verifying proper food storage to reduce
risk of spoilage.
Beginner
• Warmly greeted customers upon arrival, minimising wait times to improve
restaurant experiences.
• Washed, peeled and chopped vegetables to be used in dishes.
• Measured, weighed and mixed ingredients following recipe formulae and
procedures.
• Readied ingredients and food preparation areas to support smooth kitchen
workflow.
• Completed final assemblies on dishes for service to customers.
• Prepared simple food items, freeing up cooks to focus on complex work.
• Laid tables with appropriate cutlery, crockery and condiments to agreed
standards.
• Maintained organised kitchen stations with meticulous care and precision,
promoting team productivity.
• Cultivated clean and tidy restaurant and bar areas, minimising potential health
and safety risks.
• Assembled dishes and finalised plating of customer orders.
• Received and unpacked incoming deliveries, rotated existing stock and put away
new items.
• Actively listened to guests and understood when managing complex food service
complaints.
• Cleared tables and brought used utensils, plates and glassware back to kitchen for
cleaning.
• Cleared tables, wiped down and replaced cutlery between courses to limit service
disruptions.
• Employed strong interpersonal skills to handle queries relating to menus, allergies
and restaurant services.
• Monitored and recorded fridge and freezer temperatures to safely preserve stock.
• Served multiple courses promptly to maintain smooth kitchen and waiting
operations.
• Completed daily set up and pack down duties, cash counting and stock
replenishing.
 • Maintained thorough food, drink and menu knowledge, providing expert
assistance with customer selections.
• Cleaned refrigerators, freezers and dry storage spaces to minimise contamination.
• Delivered silver service with care and professionalism, upholding restaurant
standards.
• Restocked chef workstations with fresh supplies throughout shifts.
• Collected, washed and sanitised dishes and cooking utensils.
• Followed checklists to keep kitchen areas clean, stocked and sanitised.
• Regularly communicated with kitchen and bar staff to maintain smooth front of
house operations, minimising potential service delays.
• Enforced rules for cleanliness and sanitisation to ensure constant compliance with
health and food safety standards.
• Placed orders and processed payments in POS systems, maintaining efficient
service operations.
• Followed good operating practices, safety standards and equipment maintenance
protocols to minimise downtime.
• Mastered different types of cuisine, catering to diverse needs.
• Delivered food and drinks from kitchen to respective tables to meet timely
expectations.
• Operated mixers, cutters and special equipment following health and safety
protocols.
• Used correct ingredients and ratios in preparation for different dishes.
August 2022 - January 2023
BBQN - Waiter, Mumbai , India
• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Cleaned and set tables quickly after customers left to maximise restaurant
capacity.
• Prepared tables for guests and reset tables between customers.
• Provided friendly, courteous service, maximising positive customer satisfaction
ratings.
• Served meals and drinks with professionalism and skill, maintaining high
presentation and quality standards.
• Delivered food and drinks from kitchen to respective tables to meet timely
expectations.
• Maintained excellent level of service in busy and demanding restaurant
environment.
• Maintained excellent guest satisfaction by providing attentive, proactive and
helpful service.
• Served high volumes of guests in fast-paced service environments with exceptional
customer care.
• Greeted customers, presented menus and shared information about available
special items.
• Followed health and hygiene standards when handling food and cleaning
restaurants.
• Verified completed orders and served guests at tables.
• Kept tables clear of used crockery, glassware and cutlery.
• Accurately took orders, making menu recommendations as appropriate.
 • Listened to guest complaints and worked with kitchen staff or management to
promptly resolve issues.
• Cleaned, sanitised and organised food storage racks and bins, maintaining
exceptional hygiene standards.
• Took accurate guest orders and relayed information to kitchen about preferences,
requests, or allergens.
• Polished glasses and cutlery to pristine standards.
• Resolved guest complaints promptly and professionally, notifying restaurant
management of concerns.
• Checked frequently on guest needs and retrieved items, filled beverages, or
answered questions.
• Memorised complete menu and offered guests knowledgeable suggestions.
• Regularly communicated with kitchen and bar staff to maintain smooth front of
house operations, minimising potential service delays.
• Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
• Checked customer IDs to confirm age before selling age-restricted products.
• Delivered food and drinks discreetly for seamless and unobtrusive service.
• Obtained customer feedback to improve service experience and provide
recommendations to kitchen staff.
• Attended to customer's needs proactively for first-class waiting service.
• Processed cash and card payments promptly, minimising customer waiting times
and enabling swift table turnarounds.
• Stayed up to date on menu changes to accurately answer customer queries.
• Increased order value by upselling sides, drinks and desserts.
• Managed timing standards in food deliveries to minimise delays.
• Assisted kitchen staff with food prep, dishwashing and plating food.
• Practiced healthy and safety measures to comply with regulations.
• Offered menu recommendations as appropriate, displaying expert knowledge of
food and drink pairings.
• Calculated charges, issued bills and collected payments, processing accurately to
avoid till discrepancies.
• Advised on food and drink choices based on customer preferences.

ADDITIONAL INFORMATION

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