MatrikonOPC Analyzer User Manual

MatrikonOPC Analyzer
User's Manual
User's Manual
This manual is a product of Matrikon Inc.

Matrikon Inc.
Suite 1800, 10405 Jasper Avenue
Edmonton, AB T5J 3N4
Canada
Phone: +1.780.448.1010
Fax: +1.780.448.9191
www.matrikonopc.com
Document Revision History:
Document
Date Description Author
Version
2007-01-28 1.0 Initial Document. JL
2009-02-23 1.1 Updated for 1.0.2.0 BS
2009-10-02 2.0 Updated to software version 1.1.0. Removed DEP CB, LB
settings note from Installation section. Updated
Contacting Support section. Updated Appendix A
– Distributed COM (DCOM) introduction. Replaced
necessary screenshots to coincide with template.
Updated Un-Installation section.
MatrikonOPC Analyzer v1.1.0 User’s Manual 2

SOFTWARE VERSION
Version: 1.1.0
DOCUMENT VERSION
Version: 2.0
COPYRIGHT INFORMATION
© Copyright 2009, Matrikon Inc. All rights reserved. No part of this document may be reproduced, stored in a
retrieval system, translated, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording,
or otherwise, without prior written permission of Matrikon Inc.
CONFIDENTIAL
The information contained herein is confidential and proprietary to Matrikon Inc. It may not be disclosed or transferred,
directly or indirectly, to any third party without the explicit written permission of Matrikon Inc.
LIMITATIONS
Matrikon has made its best effort to prepare this manual. Matrikon makes no representation or warranties of
any kind with regard to the completeness or accuracy of the contents herein and accepts no liability of any kind
including without limitation warranties of merchantable quality, satisfactory quality, merchantability and
fitness for a particular purpose on those arising by law, statute, usage of trade, course of dealing or otherwise.
Matrikon shall not be liable for any losses or damages of any kind caused or alleged to be caused directly or
indirectly from this manual.
LICENSE AGREEMENT
This document and the software described in this document are supplied under a license agreement and may only be used
in accordance with the terms of that agreement. Matrikon reserves the right to make any improvements and/or changes to
product specifications at any time without notice.
TRADEMARK INFORMATION
The following are either trademarks or registered trademarks of their respective organizations:
Matrikon and MatrikonOPC are trademarks or registered trademarks of Matrikon Inc.
OTHER
MatrikonOPC™ is a division of Matrikon™ Inc.

Table of Contents
Introduction ..................................................................................................................... 6
Who Should Use This Manual ............................................................................................ 6
Overview of Manual ......................................................................................................... 6
References ..................................................................................................................... 7
Terminology ................................................................................................................... 7
Getting Started................................................................................................................. 8
System Requirements...................................................................................................... 8
Software Requirements ................................................................................................. 8
Hardware Requirements ................................................................................................ 8
Installation..................................................................................................................... 8
Installed Files ............................................................................................................... 15
Licensing ..................................................................................................................... 16
Contacting Support ....................................................................................................... 16
Using Analyzer ............................................................................................................... 17
Command Line Options .................................................................................................. 17
User Interface .............................................................................................................. 17
Capturing Information ................................................................................................... 18
System Information .................................................................................................... 19
DCOM ....................................................................................................................... 20
Log Files ................................................................................................................... 21
Configuration Files...................................................................................................... 22
Zip Output Files ......................................................................................................... 22
Troubleshooting ............................................................................................................. 24
Problems and Solutions.................................................................................................. 24
Limitations ..................................................................................................................... 25
Un-Installation ............................................................................................................... 26
Table of Appendices
Appendix A – Distributed COM (DCOM) .......................................................................... 30
DCOM Configuration Utility ............................................................................................. 30
Default Properties ......................................................................................................... 30
Security Permissions...................................................................................................... 31
Server Identity ............................................................................................................. 34
Default Protocols........................................................................................................... 34
Remote Program ID....................................................................................................... 35
Table of Figures
Figure 1 - InstallAware Wizard Verification Window ........................................................ 9
Figure 2 - Welcome to MatrikonOPC Analyzer Screen....................................................... 9
Figure 3 - License Agreement Screen ............................................................................. 10
Figure 4 - Destination Folder Screen .............................................................................. 11
Figure 5 - Start Menu Screen.......................................................................................... 12
Figure 6 - Ready to Install Screen .................................................................................. 13

Figure 7 - Installing MatrikonOPC Analyzer Screen ........................................................ 14
Figure 8 - MatrikonOPC Analyzer Setup Complete Screen .............................................. 15
Figure 9 - Example - Command Line Options .................................................................. 17
Figure 10 - MatrikonOPC Analyzer Utility Window.......................................................... 18
Figure 11 - Analyzer Log Directory ................................................................................. 18
Figure 12 - Example - Zip Archive .................................................................................. 23
Figure 13 - Add or Remove Programs............................................................................. 26
Figure 14 - Welcome to MatrikonOPC Analyzer Maintenance Screen .............................. 27
Figure 15 - Ready to Uninstall Screen ............................................................................ 28
Figure 16 - Remove Files? Window................................................................................. 28
Figure 17 - MatrikonOPC Analyzer Setup Complete Screen ............................................ 29
Figure 18 - Distributed COM Configuration Properties Window ...................................... 32
Figure 19 - Distributed COM Configuration Security Tab ................................................ 33
Table of Tables
Table 1 - Terms and Definitions........................................................................................ 7
Table 2 - Files Installed in "Common" Folder ................................................................. 16
Table 3 - MatrikonOPC Support Regional Contact Information ....................................... 16
Table 4 - After-Hours Support ........................................................................................ 16
Table 5 - Command Line Options .................................................................................... 17

Introduction
The MatrikonOPC™ Analyzer application is an invaluable tool for troubleshooting MatrikonOPC
products and OPC servers in general. This tool gathers information such as DCOM settings, DEP
settings, operating system version, and more. Analyzer can then package this information into a
ZIP archive that is easy to send to the MatrikonOPC Support team which allows them to better
understand your system as a whole.
Who Should Use This Manual

This manual is intended for all users of MatrikonOPC Analyzer. This manual explains how to install,
license, and configure the software, and how to perform common tasks. In addition and where
required, technical information about OPC data items, diagnostics information, and a
troubleshooting section is included.
Overview of Manual
This manual uses icons to highlight valuable information. Remember these icons and what they
mean, as they will assist you throughout the manual.
This symbol denotes important information that must be

acknowledged. Failure to do so may result in the software not
functioning properly.
Font displayed in this color and style indicates a hyperlink to the

BOLD applicable/associated information within this manual, or if applicable,
any external sources.
The User’s Manual has been designed as such so that you can click on references in the document
to jump to that referenced point without having to scroll through several pages (in some cases).
For example, if you were to see the sentence “Refer to Figure 1 for more information”, pressing the
CTRL key and clicking your mouse on the text “Figure 1” will automatically take you to the location
of Figure 1 within the document.
This manual consists of several chapters and is structured as follows:
• Introduction – this introductory chapter.
• Getting Started – provides instructions for installing the software, and MatrikonOPC
Support team contact information.
• Using Analyzer – describes command line options, how Analyzer works, and what
information the utility gathers.
• Troubleshooting – provides solutions for common problems that may have been
encountered, and answers to frequently asked questions.
• Limitations – provides information on specific performance and operational limitations of
the software.
• Un-installation – provides instructions on un-installing the software.
• Appendices:
o A – Distributed COM (DCOM)

References
This document references information found within the following documents/sites:
• www.opcfoundation.org
• www.matrikonopc.com
• www.opcsupport.com
Terminology
Table 1 provides a list of definitions for terms used throughout this document.
The terms screen and window are used interchangeably throughout this document.
Term/Abbreviation Description
Component Object Model. A method for organizing software, specifying
COM
how to build components that can be dynamically interchanged.
DA OPC Data Access. Provides access to real-time process data.
Distributed Component Object Model. An extension of COM that allows
DCOM
communication between COM components over a network.
Dynamic Data Exchange. Allows the transfer of data between two running
DDE
applications.
HDA OPC Historical Data Access. Provides access to historical process data.
Human Machine Interface. Device that allows interaction between the user
HMI
and machine. Typically used in process control applications.
Matrikon Matrikon Inc.
MatrikonOPC Matrikon’s brand name for its OPC servers and clients.
A communication standard. Refer to www.opcfoundation.org for more
OPC
information.
PLC Programmable Logic Controller.
Table 1 - Terms and Definitions

Getting Started
This section of the User’s Manual contains important information regarding software installation and
how to contact MatrikonOPC’s Support team.
The System Requirements section shows how to avoid future problems by ensuring that the
system meets the minimum software and hardware requirements. Detailed, step-by-step
instructions in the Installation section will guide you through the installation process and provide
a list of files that are installed during this process.
Once the software is installed, refer to the Licensing section for information on how to obtain the
appropriate license. The Contacting Support section will provide you with contact information for
the MatrikonOPC Support team, should you have any problems during the installation or licensing
of the software.
System Requirements
The software has minimum Software and Hardware system requirements. These requirements
must be met for the software to function properly.
Software Requirements
The server requires the following software:
• Microsoft Windows XP or 2003 or 2000
Note: It is recommended that the most current service packs are

installed.
Hardware Requirements
The server requires the following hardware:
• Intel® Pentium® 4 Processor
• 512 MB RAM
• 40 GB 7200 RPM hard drive
Installation
Once the system requirements have been met, you are ready to install the software.
To install the software:
1. Insert the MatrikonOPC Analyzer CD into the CD drive.
2. If the MatrikonOPC Welcome screen does not automatically appear, double-click the
MatrikonOPCAnalyzer.EXE file. The InstallAware Wizard verifies its contents (Figure 1),
and the Welcome to MatrikonOPC Analyzer Setup screen (Figure 2) appears.
Note: The Version number located in the lower left corner indicates the version number of
the software that is being installed. The text “X.X.X.X” will be replaced with the specific
product version.

Figure 1 - InstallAware Wizard Verification Window
Figure 2 - Welcome to MatrikonOPC Analyzer Screen
3. Click on the Next button. The License Agreement screen (Figure 3) appears.
Notes:
• From the License Agreement screen, you have the option of selecting the I reject
the license agreement option. Selecting the I reject the license agreement
option button disables the Next button so your options are to cancel the install by

clicking on the Cancel button, or select the I accept the license agreement option
button enabling you to proceed through the install.
• From this point onward, the Back button is available allowing you to return to the
previous screen or screens.
Figure 3 - License Agreement Screen
4. Read the Software License Agreement, using the scroll bar to view the entire message.
5. Select the I accept the license agreement option button.
6. Click on the Next button. The Destination Folder screen (Figure 4) appears.

Figure 4 - Destination Folder Screen
7. Select the folder in which to install MatrikonOPC Analyzer, or accept the default location
displayed in the Folder path field.
8. Click on the Next button. The Start Menu screen (Figure 5) appears.

Figure 5 - Start Menu Screen
9. Select the Start Menu group and then specify whether you want shortcuts created only for
yourself, or for all users, by selecting the applicable option button.
10. Click on the Next button. The Ready to Install screen (Figure 6) appears.

Figure 6 - Ready to Install Screen
11. Click on the Next button. The Installing MatrikonOPC Analyzer screen (Figure 7)
appears, installation begins, and the product files are copied to the computer.
Note: Prior to starting the installation, you have the option of clicking on the Back button
to change any of the installation information. Click on the Cancel button if you wish to stop
or cancel the installation.

Figure 7 - Installing MatrikonOPC Analyzer Screen
12. When the installation has finished, the MatrikonOPC Analyzer Setup Complete screen
(Figure 8) appears stating that the MatrikonOPC Analyzer has been successfully installed.

Figure 8 - MatrikonOPC Analyzer Setup Complete Screen
13. Click on the Finish button to complete the installation and exit the Wizard.
14. The necessary files are copied to the target computer, the software components are
registered, and short-cut icons are created in the Start menu.
Installed Files
The installation program copies all necessary files to the target computer and creates short-cut
icons in the Start menu. The files listed in Table 2 are installed by default and placed in the
locations listed below.
Note: %Program Files% refers to your default installation directory.
File Name Description File Location

%Program Files%\Common
OPCAnalyzer.exe Console application
Files\MatrikonOPC\Common
MatrikonOPC Analyzer.exe GUI interface %Program Files%\Matrikon\OPC\Analyzer
Release Notes.pdf Release Notes %Program Files%\Matrikon\OPC\Analyzer

File Name Description File Location
User Manual.pdf User’s Manual %Program Files%\Matrikon\OPC\Analyzer
Table 2 - Files Installed in "Common" Folder
The installation program does not install any of the standard OPC components such as the
proxy/stub DLLs or the server browser. It is assumed that these components have already been
installed on the target machine along with the OPC client or server being tested. These components
are readily available from the common downloads on the OPC Foundation web site (see
www.opcfoundation.org).
Licensing
Note: No licensing is required for MatrikonOPC Analyzer, as this is
strictly a diagnostic tool.
Contacting Support
The MatrikonOPC Customer Services department (www.opcsupport.com) is available 24 hours a
day, seven days a week.
Contact MatrikonOPC Support using the information below, or send an email
(support@MatrikonOPC.com).
For Monday to Friday daytime support requests, contact MatrikonOPC Support using the regional
phone numbers provided in Table 3.
Region Office Hours Contact Information

North America
8:00 am-5:00 pm +1-877-OPC-4-ALL
UTC/GMT -7 hours (MST)
Europe /Africa * +49-221-969-77-0
9:00 am-5:00 pm
UTC/GMT +1 hours (CET) (Request OPC Support)
Middle East *
9:00 am-5:00 pm +973-174-65363
UTC/GMT +3 hours
Australia/Asia * +61-2-4908-2198
9:00 am-5:00 pm
UTC/GMT +10 hours (AEST) (Request OPC Support)
* Toll-free regional numbers coming soon!
Table 3 - MatrikonOPC Support Regional Contact Information
For after-hours support in all regions, please use either of the following numbers. There is no
extra charge from MatrikonOPC for calling their after-hours support numbers.
Region Contact Information

+1-780-231-9480
All
+1-780-264-6714
Table 4 - After-Hours Support

Using Analyzer
The MatrikonOPC Analyzer tool is intended to be as simple as possible, in terms of design and
usage. This section of the manual describes command line options, user interface and what
information Analyzer gathers in regard to system information, configuration files, log files, Zip files,
and DCOM information.
Command Line Options

By default, MatrikonOPC Analyzer will run all of the options listed in Table 5:
Command Line Option Description

Creates an output file of DCOM settings for those
-a
OPC applications on the current system.
Creates an output file listing the configuration files
-c
found in the Matrikon directories.
Overrides the default directory. Path must be
-d
specified by the user.
Creates output files listing information about the
-i
current system.
Creates output files listing the log files found in the
-l
Matrikon directories.
Zips all generated files, along with any log and
-z
configuration files that are found.
Table 5 - Command Line Options
Figure 9 shows an example of some of the command line options in use.
Figure 9 - Example - Command Line Options
User Interface
The Graphical User Interface (GUI) offers the same options available in the list of command line
options. The GUI just makes the utility simpler to use.
To run MatrikonOPC Analyzer from the GUI:
1. Click on the Windows Start button and select the Programs -> MatrikonOPC ->
Analyzer -> MatrikonOPC Analyzer shortcut.
2. The MatrikonOPC Analyzer window appears (see Figure 10).
3. Select the applicable checkboxes.

Note: The utility will capture information based on those checkboxes selected.
Figure 10 - MatrikonOPC Analyzer Utility Window
4. Click on the Run button to execute the utility.

5. A directory window (see Figure 11) appears displaying the location where the information
has been saved.
Figure 11 - Analyzer Log Directory
Capturing Information
This section describes the information captured by each available option:
• System information
• DCOM listings

• Log files
• Configuration files
• Zip output files
System Information
By selecting the System Information checkbox on the MatrikonOPC Analyzer utility window,
information about the machine on which Analyzer is being run is captured. The following is an
example of the information recorded in a file named ComputerInfo.txt:
Information for Computer <Computer Name>
-----------------------------------
Date: Mon Feb 23 14:07:54 2009
COMPUTER NAME : <Computer Name>
DOMAIN NAME : <Domain Name>
USER NAME : <User Name>
OS VERSION : Microsoft Windows XPService Pack 2
PROCESSOR TYPE : GenuineIntel Intel(R) Pentium(R) 4 CPU 3.00GHz
FIREWALL : On
TIMEZONE : (GMT-07:00) Mountain Time (US & Canada)
SYSTEM Path’s : ./bin;%SystemRoot%\system32;
%SystemRoot%;
%SystemRoot%\System32\Wbem;
C:\Program Files\Microsoft SQL Server\80\Tools\BINN;
C:\$work\tools;C:\Program Files\Common Files\Compuware
DEP : DEP is OFF - Windows programs and services only
COUNTRY CODE :1
COUNTRY : United States
LANGUAGE : ENU
Running Processes : 0 : [System Process]
4 : System
556 : smss.exe
604 : csrss.exe
628 : winlogon.exe
672 : services.exe
684 : lsass.exe
836 : svchost.exe
896 : svchost.exe
988 : svchost.exe

1052 : svchost.exe
1096 : svchost.exe
1328 : spoolsv.exe
1928 : alg.exe
476 : explorer.exe
600 : msmsgs.exe
1644 : svchost.exe
1920 : dllhost.exe
464 : msdtc.exe
2640 : locator.exe
2656 : ORBCON~1.EXE
2740 : AEQueue.exe
3408 : OpcEnum.exe
3244 : MatrikonOPC Analyzer.exe
3604 : OPCAnalyzer.exe
Several other files are also created when this option is enabled:
• A file named MSUpdates.txt which lists all of the Microsoft updates that have been applied
to the current operating system
• Backups of the Windows Event logs (AppEventLog.evt, SecEventLog.evt, SysEventLog.evt)
• IpConfig.txt which contains information about the computer’s network settings
DCOM
Note: For information about DCOM, refer to Appendix A in this manual.
By selecting the DCOM checkbox on the MatrikonOPC Analyzer utility window, the Launch and
Activation Permissions, and Access Permissions lists for all MatrikonOPC applications (or any
applications and system defaults containing the term “OPC”) are captured. For each application
found, the utility will also capture the user under who the application is running under, the Identity
setting, and Authentication Level.
The following is an example of the information captured in the DCOMInfo.txt file:
Default Access Permission list:
-------------------------------
ALLOWED-> NT AUTHORITY\SYSTEM
ALLOWED-> NT AUTHORITY\SELF
ALLOWED-> NT AUTHORITY\NETWORK
ALLOWED-> NT AUTHORITY\INTERACTIVE
ALLOWED-> \Everyone
Default Launch and Activation Permission list:
-------------------------------

ALLOWED-> NT AUTHORITY\NETWORK
ALLOWED-> \Everyone
ALLOWED-> BUILTIN\Administrators
*****************************************************************
General Properties of DCOM Application : MatrikonOPC Server for Modbus Devices
*****************************************************************
--------------------
ACCESS PERMISSIONS:
--------------------
ALLOWED-> MATRIKON\<User Name>
ALLOWED-> \Everyone
----------------------------------
LAUNCH AND ACTIVATION PERMISSIONS:
----------------------------------
ALLOWED-> MATRIKON\<User Name>
ALLOWED-> \Everyone
------------------
IDENTITY SETTINGS
------------------
Running as a: Service
Identity is set to: System Account
Authentication Level: Connect
Log Files
Selecting the Log Files option allows the utility to search the common Matrikon directories to find
files with .LOG or .BAK extensions and makes a list of their locations in a file called LogFileInfo.txt.
Following is a sample list:
C:\Program Files\Common
Files\MatrikonOPC\Common\PSTCFGMatrikon.OPC.Simulation.1.LOG
Files\MatrikonOPC\Common\PSTCFGMatrikon.OPC.Triconex.1.LOG.bak

Files\MatrikonOPC\Common\PSTCFGMatrikon.OPC.Tunneller.1.LOG
C:\Program Files\Matrikon\OPC\Common\logs\PSTCFGMatrikon.OPC.DataManager.1.LOG
C:\Program
Files\Matrikon\OPC\Common\logs\PSTCFGMatrikon.OPC.DataManager.1.LOG.bak
C:\Program Files\Matrikon\OPC\Common\logs\PSTCFGMatrikon.OPC.DDE.1.LOG
C:\Program Files\Matrikon\OPC\Common\logs\PSTCFGMatrikon.OPC.Moore.1.LOG
Configuration Files
Selecting the Configuration Files option results in the utility searching the common Matrikon
directories to find files with .XML, .ORB, and .CSV extensions and creates a list in a file called
ConfigFileInfo.txt. Following is an example of the list:
C:\Program Files\Matrikon\OPC\Modbus\ModbusConfig.xml
C:\Program Files\Matrikon\OPC\Modbus\Aliases.csv
C:\Program Files\Matrikon\OPC\ORB\Config.orb
Zip Output Files

Selecting the Zip Output Files option archives the files created by MatrikonOPC Analyzer as well as
the files specified in the ConfigFileInfo.txt and LogFileInfo.txt files. Figure 12 shows an example of
the Zip Archive.

Figure 12 - Example - Zip Archive

Troubleshooting
Problems and Solutions
Search the MatrikonOPC Support Knowledge Base at www.opcsupport.com to find the answers
to commonly-asked MatrikonOPC Analyzer questions.

Limitations
MatrikonOPC Analyzer has the following limitations:
1. Microsoft Windows NT is not supported – MatrikonOPC Analyzer will not execute if
running on the Windows NT operating system.
Refer to the MatrikonOPC Analyzer Release Notes for known issues.

Un-Installation
To successfully un-install MatrikonOPC Analyzer, using the Add or Remove Programs from the
Microsoft Windows Control Panel is recommended.
Note: Matrikon strongly recommends that you back up all history and
configuration files prior to upgrading or re-installing the software.
To un-install Analyzer:
1. Click on the Start button and highlight the Control Panel item.
2. From the displayed menu, select Add or Remove Programs.
3. The Add or Remove Programs window is displayed.
4. Scroll through the list of currently installed programs and updates to find and select
MatrikonOPC Analyzer (Figure 13).
Figure 13 - Add or Remove Programs
5. Click on the Remove button associated with the MatrikonOPC Analyzer program to initiate
the un-install process.
6. The MatrikonOPC Analyzer – InstallAware Wizard appears, and the Welcome to
MatrikonOPC Analyzer Maintenance screen (Figure 14) is displayed.

Figure 14 - Welcome to MatrikonOPC Analyzer Maintenance Screen
7. Select the Remove option button to un-install MatrikonOPC Analyzer entirely.

8. Click on the Next button. The Ready to Uninstall screen is displayed (Figure 13).

Figure 15 - Ready to Uninstall Screen
9. Click on the Next button. The Remove Files? window (Figure 16) appears.
Figure 16 - Remove Files? Window
10. Click on the Yes button if you wish to remove all log files.
11. The Remove Files? window closes and the un-install proceeds.
12. When the un-install has finished, the MatrikonOPC Analyzer Setup Complete screen
(Figure 17) appears stating that MatrikonOPC Analyzer was successfully un-installed.

Figure 17 - MatrikonOPC Analyzer Setup Complete Screen
13. Click on the Finish button to complete the un-install and exit the Wizard.
14. The program no longer appears listed in the Add or Remove Programs window.

Appendix A – Distributed COM (DCOM)
DCOM is an object protocol that enables COM components (such as OPC clients and servers) to
communicate directly with each other across a network. A certain amount of configuration is
required on the system where the OPC server is installed to allow remote clients to connect to it
over the network.
Readers should be familiar with DCOM and with Windows 2000 security features and security
administration. Information regarding Distributed COM and various links to related sites, white
papers, specifications, and so on, can be found at
http://www.microsoft.com/com/default.mspx.
Notes:
• The following steps are suggestions only. Ask your Windows
Network Administrator for more information about the settings
that you should use, especially between different domains.
• The steps provided in this appendix apply to Windows NT
operating systems only. For information on how to configure
DCOM settings for newer Windows operating systems, please
refer to the MatrikonOPC Online Support page on DCOM
Settings.
DCOM Configuration Utility

1. Start the DCOM configuration utility from either the server configuration utility, or from the
command-line (DCOMCNFG).
2. Answer Yes to any messages that are displayed. This allows the utility to assign application
ID entries to those servers that do not already have them.
The DCOMCNFG main window allows you to either configure default settings for all COM servers,
or allows you to configure settings for a specific server chosen from the list. The former will affect
all servers configured to use the default settings, while the latter affects only the selected server.
Note: DCOM settings are stored in the registry and loaded by COM
(and OPC) servers at start-up. Therefore, server processes must be
shut down and re-started for these changes to take effect.
Default Properties
The Default Properties tab contains settings that affect all DCOM communication on the machine:
• Ensure that Enable Distributed DCOM on this computer is selected so that the machine
is available to others via DCOM.
• Select Enable COM Internet Services on this computer to allow DCOM access to the
machine from the Internet (check with your administrator).
• In general, the other settings do not need to be changed.
The Authentication Level specifies when COM should authenticate the identity of calling clients
(e.g., each call, each packet):
• Normally, it should be set to Connect, indicating that COM should authenticate clients when
they first connect to a server. If it is set to None, then COM performs no authentication and
ignores any access permission settings.

The Impersonation Level specifies whether servers can ascertain the identity of calling clients
and whether they can then perform operations on the client’s behalf (as if the server is the client):
• Normally, it should be set to Identify, allowing the server to identify the calling client to
see if it is allowed access to a certain resource, but not to actually access any of these
resources as the client.
• Select Provide additional security for reference tracking to make even the reference
counting on COM objects secure. Generally, this setting is not required.
Security Permissions
The most important DCOM settings for an OPC server are the security permissions which can be set
in two ways:
1. Change the specific settings for the server (recommended).
2. Change the default settings (not recommended) and make sure that the OPC server will use
them.
Whichever method is used, be certain that the access and launch permissions are correct for the
server.
Setting Security Permissions
To set the security permissions for an OPC Server:
1. From the Start button, select Run.
2. The Run window appears.
3. In the Open field, enter dcomcnfg and click on the OK button.
4. The Component Services window appears.
5. In the navigation pane (i.e., left side pane), click on Component Services.
6. Expand the Computers node.
7. Expand the My Computers node.
8. Expand the DCOM Config node.
9. Scroll through the displayed list and select the required OPC server.
10. Either right-click on the server name and select Properties from the menu that appears, or
highlight the server and then select the Properties menu item from the Action menu.
11. The Distributed COM Configuration Properties window appears (Figure 18).

Figure 18 - Distributed COM Configuration Properties Window
12. Click on the Security tab.

13. The Distributed COM Configuration Security tab appears (Figure 19).

Figure 19 - Distributed COM Configuration Security Tab
14. Under Launch and Activation Permissions, select the Customize option button and click
on the Edit button.
15. The Launch Permission window appears.
16. Include the names of users or user groups from trusted domains that you wish to be able to
use OPC server on this machine. Include the Everyone group to allow access to all users on
a particular domain.
Note: To add a group or name, click on the Add button to access the Select Users,
Computers, or Groups window where you can add the missing group or name.
17. Set the permissions for each group or user as required.
18. Click on the OK button to close the Launch Permission window and return to the Security
tab.
19. Repeat steps 14 through 18 for Access Permissions and Configuration Permissions.
20. From the Security tab, click on the OK button to close the Properties window and return
to the Component Services window.

To connect to an OPC server from outside of the domain:
1. Create a local user on both the server and the client machine with identical user name and
password.
2. Add the local user on the OPC server to the DCOM permissions.
3. Use the local account on the client machine to connect to the OPC server.
Server Identity
The Identity tab for a selected COM (or OPC) server specifies the user account that should be
used when COM starts up the process. The available settings are different for servers that run as
local executables, as opposed to those that run as NT services.
Note: It is strongly recommended that OPC servers should be

installed to run as NT services if they are going to be accessed by
remote clients via DCOM. This ensures that the server can always be
accessed even if no one is presently logged on to the machine, and
only one server process ever starts up. It also adds a greater degree
of security in terms of who is able to shut down the server process.
Servers that run a local executable have the option of running as the launching user (the calling
client [default]), the interactive user (the one currently logged on to the machine), or a specified
user. It is usually best to use the interactive user or a specified user. Otherwise, remote clients
might start up multiple separate server processes that are not accessible to others.
Servers that run as NT services should generally run as the local System account. Alternatively,
the server can be set to run as a specified user, although this is usually done from the Service
Control Manager applet rather than DCOMCNFG. Access and Launch permissions are particularly
important when installing a server to run as an NT service.
Default Protocols
The Default Protocols tab specifies the communication protocols available to DCOM. The order
the protocols appear in the list indicates the priority in which they will be used (the top-most
having the highest priority).
The more protocols that appear in the list, the better the chance of connecting to an OPC server on
an unknown remote machine (such as at an OPC Interoperability Workshop). However, it may also
take longer for DCOM to time out if a server machine is not present since it has to try each protocol
in turn.
For most situations, it is best to remove all unused protocols from the list, and include only those
that are necessary for your network. For example, on a TCP\IP network, one would include the
Connection-oriented TCP/IP protocol. Contact your IT personnel for more information about
your network.
Note: Evidence indicates that there are problems with the datagram-
oriented protocols (such as UDP/IP) that can cause memory leaks in
DCOM. Therefore, it is strongly recommended that these protocols be
removed from the list of default protocols. Datagram-oriented
protocols are not supported under Windows 2000 at all (although the
DCOM configuration utility still allows you to configure them).

Remote Program ID
Before the OPC Server Browser became available, OPC client applications had to search the
registry to generate a list of available OPC servers. Therefore, some older OPC clients need to have
a program ID in the local registry in order to connect to a particular OPC server.
The simplest solution is to install the OPC server software on the client machine even if it is not
used. Alternatively, use the following steps to copy a program ID to the client machine.
Note: This method may not work for every OPC client. Please check the client documentation for
more information.
WARNING: Any changes made to the registry must be made with

extreme caution!
To copy a program ID to the client machine:

1. Back up your registry.
2. On the server machine, run REGEDIT as a user that has access rights to the local registry.
3. Expand the HKEY_CLASSES_ROOT key.
4. Find the program ID(s) for the desired OPC server(s).
Note: In the case of Matrikon OPC Servers, the ID has the form Matrikon.OPC.Device. If
you quickly type the first few letters then REGEDIT should jump to the location of that key.
Some servers may have both a version-specific as well as a version-independent program
ID. In this case both IDs should be copied to the client machine.
5. For each program ID, select the key and choose Export Registry File from the Registry
menu. Enter a file name, and then click Save. Be careful not to overwrite other export files
that you are creating.
6. Copy the exported REG files to the client machine.
7. Merge the REG files into the registry of the client machine.
Note: This should simply be a matter of double clicking on the file from the desktop of the
client machine. Alternatively, run REGEDIT on the client machine and choose Import
Registry File from the Registry menu, selecting each file in turn. This must be done as a
user who has write access to the local registry.
8. Use REGEDIT to check that the program IDs have in fact, been copied.
9. Delete the REG files since they are no longer needed.

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MatrikonOPC Analyzer

This manual is a product of Matrikon Inc.

Document Revision History:

MatrikonOPC Analyzer v1.1.0 User’s Manual 2

Matrikon and MatrikonOPC are trademarks or registered trademarks of Matrikon Inc.

MatrikonOPC Analyzer v1.1.0 User’s Manual 3

MatrikonOPC Analyzer v1.1.0 User’s Manual 4

MatrikonOPC Analyzer v1.1.0 User’s Manual 5

Who Should Use This Manual

This symbol denotes important information that must be

Font displayed in this color and style indicates a hyperlink to the

MatrikonOPC Analyzer v1.1.0 User’s Manual 6

MatrikonOPC Analyzer v1.1.0 User’s Manual 7

Note: It is recommended that the most current service packs are

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Figure 2 - Welcome to MatrikonOPC Analyzer Screen

MatrikonOPC Analyzer v1.1.0 User’s Manual 9

Figure 3 - License Agreement Screen

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MatrikonOPC Analyzer v1.1.0 User’s Manual 11

MatrikonOPC Analyzer v1.1.0 User’s Manual 12

MatrikonOPC Analyzer v1.1.0 User’s Manual 13

MatrikonOPC Analyzer v1.1.0 User’s Manual 14

File Name Description File Location

MatrikonOPC Analyzer v1.1.0 User’s Manual 15

Table 2 - Files Installed in "Common" Folder

Region Office Hours Contact Information

Region Contact Information

MatrikonOPC Analyzer v1.1.0 User’s Manual 16

Command Line Options

Command Line Option Description

Figure 9 shows an example of some of the command line options in use.

Figure 9 - Example - Command Line Options

MatrikonOPC Analyzer v1.1.0 User’s Manual 17

Figure 10 - MatrikonOPC Analyzer Utility Window

4. Click on the Run button to execute the utility.

Figure 11 - Analyzer Log Directory

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MatrikonOPC Analyzer v1.1.0 User’s Manual 19

MatrikonOPC Analyzer v1.1.0 User’s Manual 20

MatrikonOPC Analyzer v1.1.0 User’s Manual 21

Zip Output Files

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MatrikonOPC Analyzer v1.1.0 User’s Manual 23

MatrikonOPC Analyzer v1.1.0 User’s Manual 24

Refer to the MatrikonOPC Analyzer Release Notes for known issues.

MatrikonOPC Analyzer v1.1.0 User’s Manual 25

Figure 13 - Add or Remove Programs

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7. Select the Remove option button to un-install MatrikonOPC Analyzer entirely.

MatrikonOPC Analyzer v1.1.0 User’s Manual 27

Figure 16 - Remove Files? Window

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DCOM Configuration Utility

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MatrikonOPC Analyzer v1.1.0 User’s Manual 31

12. Click on the Security tab.

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