Timothy Kayworth
Baylor University, Information Systems, Faculty Member
Antia, Kersi D. See Hulland, John. Bardhan, Indranil; Whitaker, Jonathan; and Mithas, Sunil. “Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance,” in JMIS, vol. 23, no. 2 (Fall 2006), pp. 13–40.... more
Antia, Kersi D. See Hulland, John. Bardhan, Indranil; Whitaker, Jonathan; and Mithas, Sunil. “Information Technology, Production Process Outsourcing, and Manufacturing Plant Performance,” in JMIS, vol. 23, no. 2 (Fall 2006), pp. 13–40. Benaroch, Michel; Shah, Sandeep; and Jeffery, Mark. “On the Valuation of Multistage Information Technology Investments Embedding Nested Real Options,” in JMIS, vol. 23, no. 1 (Summer 2006), pp. 239–261. Benbasat, Izak. See Lim, Kai H. ———. See also Wang, Weiquan. Bhattacharjee, Sudip; ...
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Knowledge management (KM) approaches have been broadly considered to entail either a focus on organizing communities or a focus on the process of knowledge creation, sharing, and distribution. While these two approaches are not mutually... more
Knowledge management (KM) approaches have been broadly considered to entail either a focus on organizing communities or a focus on the process of knowledge creation, sharing, and distribution. While these two approaches are not mutually exclusive and organizations may adopt aspects of both, the two approaches entail different challenges. Some organizational cultures might be more receptive to the community approach, whereas others may be more receptive to the process approach. Although culture has been cited widely as a challenge in knowledge management initiatives, and although many studies have considered the implications of organizational culture on knowledge sharing, few empirical studies address the influence of culture on the approach taken to knowledge management. Using a case study approach to compare and contrast the cultures and knowledge management approaches of two organizations, the study suggests ways in which organizational culture influences knowledge management initiatives as well as the evolution of knowledge management in organizations. Whereas in one organization, the KM effort became little more than an information repository, in the second organization, the KM effort evolved into a highly collaborative system fostering the formation of electronic communities.
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Organizational culture has long been recognized as the underlying set of values systems that determines how firms perceive and react to their environments. While there is widespread agreement over the relevance of culture and its impact... more
Organizational culture has long been recognized as the underlying set of values systems that determines how firms perceive and react to their environments. While there is widespread agreement over the relevance of culture and its impact on organizations, many believe that culture exists as a concept than can be neither measured nor controlled. This chapter considers an alternate view in characterizing culture as an important knowledge resource that facilitates the management of a firm’s intellectual (knowledge) assets. We first present a brief overview of organizational culture and then examine culture as an organizational resource that facilitates four key knowledge management activities. As part of this analysis, a series of research hypotheses is offered to provide a link between certain cultural sub-types and effective knowledge management practice in each of four areas: knowledge creation, storage, transfer, and application. A key implication of this chapter is that firms must increasingly view their culture as a competitive resource that must be managed in order to become a learning organization. As part of this management process, senior executives must be able to manage the various sub-cultures found within their organizations and to foster those sub-cultures consistent with knowledge management objectives. The chapter concludes by considering knowledge management initiatives as an opportunity to change corporate cultures.
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Abstract Despite suggestions that analytics projects have value, the literature has, at times, glossed over the obstacles organizations must overcome to realize value from analytics. This research reports on a longitudinal case study of... more
Abstract Despite suggestions that analytics projects have value, the literature has, at times, glossed over the obstacles organizations must overcome to realize value from analytics. This research reports on a longitudinal case study of one organization's efforts to improve its profit margins by incorporating analytics into how it generates revenue. The case describes a business unit launching the organization's analytics initiatives, which they deliberately hid from their information technology department to reduce interference. Our study finds that realizing shadow analytics value involves a 3-phase sensemaking process that redefines organizational structures and sets organizations on the path towards digital transformation. These findings offer implications to the mechanisms and structures necessary for realizing value from analytics. Practically, analytics projects may require managers to rethink project management practices and business unit’s and IT department’s roles in analytics projects.
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Research Interests: Business and Purchasing
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The healthcare industry has recently been bombarded with new innovations in information technology (IT), one of the most promising of which is telemedicine. In this paper, a framework is developed, which classifies various types of... more
The healthcare industry has recently been bombarded with new innovations in information technology (IT), one of the most promising of which is telemedicine. In this paper, a framework is developed, which classifies various types of telemedicine. Through the framework and examples, hopefully a better understanding of the various types is provided.
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The need for corporate information technology (IT) standards is increasingly recognized as critical to maintaining compatibility among diverse organizational platforms and for maintaining control over escalating IT costs (Scott Morton... more
The need for corporate information technology (IT) standards is increasingly recognized as critical to maintaining compatibility among diverse organizational platforms and for maintaining control over escalating IT costs (Scott Morton 1991; Violino 1995; Weill 1993). Keen (1991) also notes the role of tec hnology standards as important mechanisms in building enabling IT infrastructures. In spite of the considerable attention given
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Industry experts have called for organizations to be more strategic in their approach to information security, yet it has not been clear what such an approach looks like in practice or how firms actually achieve this. To address this... more
Industry experts have called for organizations to be more strategic in their approach to information security, yet it has not been clear what such an approach looks like in practice or how firms actually achieve this. To address this issue, we interviewed 21 information security executives from 11 organizations. Our results suggest that a strategically focused information security strategy encompasses
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Abstract Despite suggestions that analytics projects have value, the literature has, at times, glossed over the obstacles organizations must overcome to realize value from analytics. This research reports on a longitudinal case study of... more
Abstract Despite suggestions that analytics projects have value, the literature has, at times, glossed over the obstacles organizations must overcome to realize value from analytics. This research reports on a longitudinal case study of one organization's efforts to improve its profit margins by incorporating analytics into how it generates revenue. The case describes a business unit launching the organization's analytics initiatives, which they deliberately hid from their information technology department to reduce interference. Our study finds that realizing shadow analytics value involves a 3-phase sensemaking process that redefines organizational structures and sets organizations on the path towards digital transformation. These findings offer implications to the mechanisms and structures necessary for realizing value from analytics. Practically, analytics projects may require managers to rethink project management practices and business unit’s and IT department’s roles in analytics projects.
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Organizational culture has long been recognized as the underlying set of values systems that determines how firms perceive and react to their environments. While there is widespread agreement over the relevance of culture and its impact... more
Organizational culture has long been recognized as the underlying set of values systems that determines how firms perceive and react to their environments. While there is widespread agreement over the relevance of culture and its impact on organizations, many believe that culture exists as a concept than can be neither measured nor controlled. This chapter considers an alternate view in characterizing culture as an important knowledge resource that facilitates the management of a firm’s intellectual (knowledge) assets. We first present a brief overview of organizational culture and then examine culture as an organizational resource that facilitates four key knowledge management activities. As part of this analysis, a series of research hypotheses is offered to provide a link between certain cultural sub-types and effective knowledge management practice in each of four areas: knowledge creation, storage, transfer, and application. A key implication of this chapter is that firms must increasingly view their culture as a competitive resource that must be managed in order to become a learning organization. As part of this management process, senior executives must be able to manage the various sub-cultures found within their organizations and to foster those sub-cultures consistent with knowledge management objectives. The chapter concludes by considering knowledge management initiatives as an opportunity to change corporate cultures.
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Industry experts have called for organizations to be more strategic in their approach to information security, yet it has not been clear what such an approach looks like in practice or how firms actually achieve this. To address this... more
Industry experts have called for organizations to be more strategic in their approach to information security, yet it has not been clear what such an approach looks like in practice or how firms actually achieve this. To address this issue, we interviewed 21 information security executives from 11 organizations. Our results suggest that a strategically focused information security strategy encompasses
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An understanding of culture is important to the study of information technologies in that culture at various levels, including national, organizational, and group, can influence the successful implementation and use of information... more
An understanding of culture is important to the study of information technologies in that culture at various levels, including national, organizational, and group, can influence the successful implementation and use of information technology. Culture also plays a role in managerial pro-cesses that may directly, or indirectly, influence IT. Culture is a challenging variable to research, in part because of the multiple divergent definitions and measures of culture. Notwithstanding, a wide body of literature has emerged that sheds light on the relationship of IT and culture. This paper sets out to provide a review of this literature in order to lend 1Jane Webster was the accepting senior editor for this paper. Michelle L. Kaarst-Brown, Elena Karahanna, and Felix B. Tan, served as reviewers. insights into our understanding of the linkages between IT and culture. We begin by conceptualizing culture and laying the groundwork for a values-based approach to the exami-nation of IT and cultur...
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Global virtual teams have emerged in response to the growing demands placed upon organizations to rapidly coordinate individuals located in geo-graphically dispersed locations. Virtual teams promise to improve cycle time, reduce tra-vel... more
Global virtual teams have emerged in response to the growing demands placed upon organizations to rapidly coordinate individuals located in geo-graphically dispersed locations. Virtual teams promise to improve cycle time, reduce tra-vel costs, and reduce redundancies across organizational units. Moreover, the use of global virtual teams provides an opportunity to coordi-nate complex busi-ness tasks across a potentially far-flung confederation of organizations. However, vir-tual teams are beset with a range of chal-lenges inherent to their dispersed, and often impersonal, nat-ure. While all teamwork involves challenges to be managed, the tools at the disposal of virtual teams limits the options they have for addressing the difficulties of coordination. This field-based research study was under-taken to assess the core issues and challenges faced by a group of twelve culturally diverse global virtual teams with members from Europe, Mexico, and the United States. Our findings suggest t...
There is widespread concern among management that IT costs are excessive and growing too rapidly. Consequently, the desire to regain control over information technology related spending has become a high priority in many organizations in... more
There is widespread concern among management that IT costs are excessive and growing too rapidly. Consequently, the desire to regain control over information technology related spending has become a high priority in many organizations in both private and public sectors. While a growing body of IS literature claims that implementation of corporate level IT standards facilitate greater levels of control over escalating IT costs, there is a noticeable lack of empirical evidence to support these claims. This study reports the results of a series of case studies designed to investigate the potential impact that the use of corporate level IT standards have on overall corporate IT related spending. Research findings suggest that when accompanied by sufficient levels of enforcement, corporate IT standards help to facilitate reduced IT costs in areas related to purchasing, maintenance, training, and support. Introduction Responsibility for computing is becoming more dispersed with greater le...
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Numerous claims have been made regarding the use of information technology (IT) infrastructure for strategic benefit. However, examination of these claims has been hindered by a lack of clarity regarding the nature of the infrastructure... more
Numerous claims have been made regarding the use of information technology (IT) infrastructure for strategic benefit. However, examination of these claims has been hindered by a lack of clarity regarding the nature of the infrastructure construct. This paper develops a framework to provide a more clear conceptualization of infrastructure. The focal point of this framework is that IT standards play a crucial role in the development of effective IT infrastructure.
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1. INTRODUCTION Since 2001, enrollment in information systems (IS) programs across the nation has plummeted (George, Valacich and Valor, 2005, Granger et al., 2007, Scott et al., 2009, Choudhury, Lopes and Arthur, Forthcoming) and remains... more
1. INTRODUCTION Since 2001, enrollment in information systems (IS) programs across the nation has plummeted (George, Valacich and Valor, 2005, Granger et al., 2007, Scott et al., 2009, Choudhury, Lopes and Arthur, Forthcoming) and remains low despite positive job market predictions (United States, 2008-2009, Weiss, 2009). The IS community has responded to news that IS is among the least preferred majors (Lee and Lee, 2006, Colvin, 2007) by investigating why students do not choose IS as a major and implementing initiatives to increase enrollment. Research identifies many reasons why students do not major in IS such as perceptions about the type of work, opportunity and education (Lee and Lee, 2006, Colvin, 2007, Dick et al., 2007; Walstrom et al., 2008; Scott et al., 2009). Many students lack knowledge about the IS field and perceive that IS professionals sit at a computer all day doing hard, uninteresting, boring and difficult work (Dick et al., 2007; Walstrom et al., 2008; Scott et...
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Information systems (IS) departments have been struggling with declining enrollment since 2001. While we have shared ideas about how to increase enrollment at our conferences, few of us have looked to our theory to design initiatives to... more
Information systems (IS) departments have been struggling with declining enrollment since 2001. While we have shared ideas about how to increase enrollment at our conferences, few of us have looked to our theory to design initiatives to increase enrollment. This paper describes an action research project where the authors draw from IS research to design an event to increase enrollment in the IS major. First, we pulled on common IS knowledge showing that system success requires user involvement. Using this lesson, we identified our stakeholders, got their input, and involved them in the event. Second, we drew on social exchange theory and conceptualized the event as a boundary object bringing different stakeholders together to donate and acquire resources. Third, we drew upon the information processing cycle and social capital theory, to show what types of resources are critical to designing an event that converts pre-business majors to IS majors. The paper offers practical insights ...
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This paper presents findings of an exploratory case study that was undertaken to assess web performance evaluation in three petroleum energy firms in the Southwest. Findings indicate that although senior management has not yet asked for... more
This paper presents findings of an exploratory case study that was undertaken to assess web performance evaluation in three petroleum energy firms in the Southwest. Findings indicate that although senior management has not yet asked for performance justification, some firms are attempting to develop standard measures for web performance. We explore these measures, and examine the link between developer expertise and performance evaluation.
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Information technology has had a major impact on individuals, organizations and society over the past 50 years. There are few organizations that can afford to ignore IT and few individuals who would prefer to be without it. As managerial... more
Information technology has had a major impact on individuals, organizations and society over the past 50 years. There are few organizations that can afford to ignore IT and few individuals who would prefer to be without it. As managerial tasks become more complex, so the nature of the required information systems (IS) changes - from structured, routine support to ad hoc, complex enquiries at the highest levels of management. Global Information Systems aims to present the many complex and inter-related issues associated with culture in the management of information systems. The editors have selected a wide range of contemporary articles from leading experts in North America and Europe that represent a wide variety of different national and cultural environments. They offer valid explanations for, rather than simply pointing out cultural differences in articles that cover a variety of national cultures, including: China, Egypt, Finland, Hong Kong, Hungary, India, Jamaica, Peru South K...
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Two often-contradictory dilemmas confront firms in their efforts at promoting IT-based innovation: facilitate localized exploitation of the IT infrastructure within individual business units, but also ensure enterprise-wide integration of... more
Two often-contradictory dilemmas confront firms in their efforts at promoting IT-based innovation: facilitate localized exploitation of the IT infrastructure within individual business units, but also ensure enterprise-wide integration of IT innovation initiatives to facilitate business applications that exploit inter-unit synergies. Therefore, developing an IT infrastructure that is conducive to both localized exploitation and enterprise-wide integration is important. In this context, IT infrastructure standards are an important element of the IT infrastructures that shape managers' perceptions about the responsiveness of their infrastructures to their firms' IT innovation needs.This study examines the role of PC/LAN infrastructure standards in facilitating attention to localized exploitation and enterprise-wide integration. It identifies three attributes of PC/LAN infrastructure standards: comprehensiveness, flexibility, and level of enforcement. Through rich case studies in four bureaucratic organizations, the study develops insights about how PC/LAN infrastructure standards influence perceptions about the responsiveness of the PC/LAN infrastructures for localized exploitation and enterprise-wide integration. The emergent findings point to the influence not only of the standards, but also of the organizational context within which these standards are evolved, implemented, and used. The study offers valuable insights for both IS practitioners and researchers about the use of PC/LAN infrastructure standards in organizations.
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Given the growing concern over information privacy abuse, potential lawsuits, and threats of increased government privacy legislation, an increasing number of firms are resorting to Chief Privacy Officers (CPOs) as a means to cope with... more
Given the growing concern over information privacy abuse, potential lawsuits, and threats of increased government privacy legislation, an increasing number of firms are resorting to Chief Privacy Officers (CPOs) as a means to cope with information privacy. However, little is yet known about the job responsibilities and roles of this emerging corporate position. This study examines the critical managerial roles
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The healthcare industry has recently been bombarded with new innovations in information technology (IT), one of the most promising of which is telemedicine. In this paper, a framework is developed, which classifies various types of... more
The healthcare industry has recently been bombarded with new innovations in information technology (IT), one of the most promising of which is telemedicine. In this paper, a framework is developed, which classifies various types of telemedicine. Through the framework and examples, hopefully a better understanding of the various types is provided.
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This paper presents findings of an exploratory case study that was undertaken to assess Web performance evaluation in three petroleum energy firms in the Southwest. Findings indicate that firms with clearly defined Web site objectives... more
This paper presents findings of an exploratory case study that was undertaken to assess Web performance evaluation in three petroleum energy firms in the Southwest. Findings indicate that firms with clearly defined Web site objectives will tend to have much more comprehensive strategies for Web site performance evaluation. Contrary to our expectations, perceptions of Web expertise was not significantly related
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The need for corporate information technology (IT) standards is increasingly recognized as critical to maintaining compatibility among diverse organizational platforms and for maintaining control over escalating IT costs (Scott Morton... more
The need for corporate information technology (IT) standards is increasingly recognized as critical to maintaining compatibility among diverse organizational platforms and for maintaining control over escalating IT costs (Scott Morton 1991; Violino 1995; Weill 1993). Keen (1991) also notes the role of tec hnology standards as important mechanisms in building enabling IT infrastructures. In spite of the considerable attention given