Webinar: A Quick Peek into Bottom-Up Improvement Software
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Presented by Jeff Roussel of KaiNexus: Join us for a brief KaiNexus demo focusing on key elements of using technology to support bottom-up improvement, including: End-to-End Improvement Cycle Improvement Culture Health Assessment Frontline User Access Huddle Boards, Idea Boards, Kaizen Boards Coaching Bottom-Up Improvement Key Reporting Functionality
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The Importance of Trust in Continuous Improvement
Presented by Colleen Soppelsa, a Lean and Six Sigma Transformation Leader with 20+ years of experience
Register for the webinar or the recording here: https://info.kainexus.com/continuous-improvement/the-importance-of-trust-in-continuous-improvement/webinar/signup
Charles Feltman defines trust as "choosing to risk making something you value vulnerable to another person's actions." This webinar will delve into how lack of trust from the employee experience degrades their relationships with management, coworkers, and their jobs, leading to an environment unprepared for Lean methodology. You will learn about approaches outside the traditional Lean framework to change the DNA from the middle.
Colleen Soppelsa is a Lean and Six Sigma Transformation Leader with 20+ yrs experience across the Automotive (Toyota), Aviation (GEA) and Aerospace & Defense (L3H) Industries. She has been committed to creating breakthrough thinking environments based on the "Respect for People" principle specifically in the area of Trust as a non-negotiable for a Lean Culture.
Person-Centred Improvement - What Does it Look Like, and How Does it Fit with...
August 15 from 1:00 pm - 2:00 pm ET
Presented by Seán Paul Teeling, Programme Director for the Professional Certificate and Graduate Certificate in Process Improvement in Health Systems at UCD Health Systems.
Lean is one of the most internationally popular process improvement methodologies around the world. Similarly, person-centred approaches have risen in popularity since the millennium with political and policy intentions now widely advocating that person-centredness should be at the heart of the health system. In this webinar, we discuss the first research internationally into the combined use of Lean and person-centred improvement approaches, lessons learnt, and how to be a person-centred improver in any industry or setting.
Learning objectives:
Understand what is meant by person-centred improvement
Identify the synergies between Lean and person-centred improvement
Understand where person-centred improvement diverges from Lean and how to address it
Be able to incorporate person-centred approaches into your Lean work
Seán Paul Teeling is the Programme Director for the Professional Certificate and Graduate Certificate in Process Improvement in Health Systems at UCD Health Systems. Prior to this, he worked as Lean Manager at the Mater Misericordiae University Hospital Dublin, working closely with the Hospital and the UCD School of Nursing, Midwifery and Health Systems on the development of the highly successful Process Improvement in healthcare programmes.
Seán Paul is an accredited facilitator of Person-centred Cultures in Healthcare. He completed his PhD with and is a member of, and honorary lecturer with, the Centre for Person-Centred Practice Research, Queen Margaret University, Edinburgh. He is also an affiliate of the Stanford Medicine Centre for Improvement, Stanford University, CA. His research is in the use of process and quality improvement methodologies in healthcare including the Model for Improvement, Lean, Six Sigma, Lean Six Sigma and Agile and in particular the influence and contribution of Process Improvement methodologies on Person-centred Cultures. In January 2011, he was appointed by the Minister for Health as a member of the Health Products Regulatory Authority Advisory Committee on Medical Devices, on which he served for two terms.
Psychological Safety as a Foundation for Continuous Improvement
Presented by Mark Graban, KaiNexus Senior Advisor
https://info.kainexus.com/continuous-improvement/psychological-safety-as-a-foundation-for-continuous-improvement/webinar/signup
Mark’s presentation will explore the connections between Psychological Safety and Continuous Improvement, using examples from Toyota, KaiNexus, and other companies.
Mark will explore how we can assess the current state of Psychological Safety in teams or across a broader organization. He’ll also discuss what leaders can do to help create conditions where employees feel safe enough to speak up about mistakes, problems, and improvement ideas.
Sustaining Continuous Improvement with Habit Science.pdf
Presented by Morgan Wright (Customer Marketing Manager) and
Greg Jacobson, MD (co-founder and CEO), from KaiNexus.
Come join the final webinar in our three-part habit webinar series to learn how we sustain and maximize organizational habits in a continuous improvement culture. In this 1 hour webinar, we will review the highlights from the prior habits webinars, learn how you can design organizational habits, develop your Habit Loops by persona, and share stories of organizations who have seen incredible results from implementing habits.
How to Create a Continuous Improvement Culture by Closing the GAPS
Presented by Katie Anderson
What does a culture of continuous improvement really look like? How can leaders create an organization where people have the capability and confidence to solve problems?
Effective problem-solving is about closing the gaps between where we are today and where we need to be. While we often think about the process or operational gaps that we must close, we must also identify (and close) behavior gaps related to solving problems and supporting others in problem-solving.
In this session, you will:
Understand a leader’s role in creating a “Leading to Learn” culture of continuous improvement
Discover the four essential behaviors – G.A.P.S – that enable leaders and team members alike to cultivate more effective problem-solving capabilities
Identify one tangible practice to build your leadership superpower and close your process and behavior gaps
Katie Anderson is an internationally recognized leadership and learning coach, consultant, and professional speaker, best known for inspiring individuals and organizations to lead with intention and increase their personal and professional impact. Katie is passionate about helping people around the world learn to lead and lead to learn by connecting purpose, process, and practice to achieve higher levels of performance. Her book Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning is an international #1 Amazon bestseller.
How To Design Organizational Habits That Propagate a Culture of Continuous Im...
Greg Jacobson and Morgan Wright presented on how to design organizational habits that propagate a culture of continuous improvement. They discussed the habit loop of cues, routines, and rewards. They also covered three laws of behavior change - make habits obvious and attractive, easy to perform, and satisfying to complete. Specific examples were provided of cues like reminders or meetings, routines like entering ideas in KaiNexus, and rewards like badges, recognition, or leader praise to create continuous improvement habits within an organization.
Building a Culture of Empowerment: Reflections on Lessons Learned
Dr. Lisa Yerian discusses lessons learned from building a culture of empowerment and continuous improvement at the Cleveland Clinic. She emphasizes the importance of anchoring transformation efforts in a clear purpose, critically reflecting on progress, and solving problems with empathy. Yerian explains how the Clinic focused the purpose on empowering every caregiver to make improvements. They reflected on whether transformations truly served this purpose. Solutions were approached with empathy, understanding different perspectives rather than judgment. The goal was to connect with others and help the Clinic work as a team to follow their shared purpose of improving patient care.
Introducing the Connections Between Habit Science and Continuous Improvement
Presented by Morgan Wright (Customer Marketing Manager) and
Greg Jacobson, MD (co-founder and CEO), from KaiNexus.
You can watch the recording here: https://info.kainexus.com/organizational-habits-science-continuous-improvement-webinar/webinar/signup
This webinar serves as an introduction to the science of habits and how to form them. Future webinars in this series will take a deeper look into how to design Habit Loops for the different types of people in your organization.
Key Learning Objectives:
- Building a culture of continuous improvement
- The Importance of Habits in continuous improvement (CI)
- The science behind forming Habits
- Introducing Habit Loops
- How Habit Loops can transform your organization
Connecting Continuous Improvement to the Bottom Line
Presented by Nick Katko
Lean is a long-term business strategy, primarily focusing on employees and learning. Through various continuous improvement practices, employees learn to master their work, solve the right problems and help an organization learn how to do things tomorrow it cannot do today.
The operational impact of continuous improvement is well known. Eliminating waste creates capacity, which can be used to serve customers better, improve productivity and improve employee satisfaction. But what about the financial impact? Oftentimes conventional financial analytical practices do not capture the true financial benefits of continuous improvement. This becomes a “problem to be solved.”
This webinar will explain how to make the true cause-effect relationships between continuous improvement and financial improvement visible throughout the organization. Integrating these relationships will improve the quality of business decision-making and leverage continuous improvement for financial success for the entire organization.
In this webinar, you will learn:
* the numbers to establish the true cause-effect relationships between continuous improvement and financial improvement.
* how to use the economics of lean to calculate the financial benefit of continuous improvement
* how continuous improvement achieves cost reduction over time
* why certain conventional financial analyses can show that continuous improvement is “not working” financially
About Nick Katko:
Nick is the President and owner of BMA. Since 2002, Nick has leveraged his Lean Accounting experience and philosophy in assisting BMA clients in developing, leading, and coaching them in their Lean Accounting transformations. Clients Nick has served a range of organizations worldwide, from family-owned businesses to multi-national companies in industries such as manufacturing, healthcare, software, engineering, and service.
Nick is an early pioneer of Lean Accounting. In the 1990s, as CFO of Bullard, Nick implemented a complete lean management accounting system in conjunction with Bullard’s Lean transformation, which included eliminating standard costing.
Nick is a regular speaker at the annual Lean Accounting Summit and has also presented at conferences in the United States, Europe, Asia, and Australia.
Nick has written extensively on lean accounting. He is the author of “The Lean CFO – 2nd edition” (2023), which is an updated version of the 2013 publication “The Lean CFO.” The Lean CFO has been translated and published in Turkish and Italian. Nick co-authored “Practicing Lean Accounting” (2021), which has also been published in Italian.
Managing Transformation Projects, Improvements, and Learning in a Virtual Env...
A few slides that help tee up a long Q&A session / panel discussion.
See the recording here: https://info.kainexus.com/continuous-improvement/managing-transformation-projects-improvements-and-learning-in-a-virtual-environment/webinar/signup
Presented by Cliona Archambeault and Penny Iannelli of UMass Memorial Health
Join us for a panel discussion with two leaders from UMass Memorial Health (UMMH) as we discuss how they’ve created a culture of continuous improvement at UMMH that has led to more than 100,000 employee ideas being implemented!
They both work for a healthcare organization – this is true – but please keep reading (and join us!) if you work in other sectors, including manufacturing. Why? Our two panelists both worked in industry (including Intel), and they (and other UMMH leaders) are influenced by former Toyota people. We know there will be stories and lessons learned that are transferrable to other healthcare organizations – or companies in any industry – because it comes down to the three things we always talk about at KaiNexus: methodology, leadership, and technology.
We are proud that UMMH is a KaiNexus customer and that they use our technology platform to facilitate and document their work – in addition to tabulating their great results.
Mindfulness and Lean - Webinar by Dave Kippen
November 15 from 1:00 pm - 2:00 pm ET
Presented by Dave Kippen
Are you a Lean Leader who wants to learn more about Mindfulness? Do you practice Mindfulness and want to understand how to apply those principles directly to your Lean leadership? There is a strong connection between great Lean Leaders and the principles and tenets of Mindfulness.
This quick and focused session will make the connection between four key Mindfulness tenets and how they mirror and support how we practice improving hearts and minds through our Lean leadership. You will walk away with many simple ideas and concepts to practice, both on your Mindfulness journey and your Lean journey!
For the past 15+ years, Dave Kippen has served as a Lean leader, change agent, coach and educational instructor. Over the last 3 years, Dave has been on a Meditation and Mindfulness journey which has helped deepen his passion for improving the human condition on our beautiful planet. Dave’s passion is to aid in the development of leadership and growth throughout all levels of the organization. During this time, Dave has successfully coached more than 250 people through Lean 101, 102 and 103 classes, and facilitated well over 100 Kaizen events throughout the United States and Europe.
Dave’s ultimate goal is to help end workplace suffering by making the workplace a little more engaging, fun, and meaningful for employees at all levels. In addition, Dave is Bronze certified through the SME/AME/Shingo Prize/ASQ Partnership. For more information, please connect with him via his LinkedIn profile or at davekippen@yahoo.com.
The Importance of Storytelling in Continuous Improvement KaiNexus
Presented September 7 from 1:00 pm - 2:00 pm ET
Presented by Paul Critchley, President & Lean Consultant at New England Lean Consulting
View recording (after Sept 7) here: https://www.kainexus.com/continuous-improvement/the-importance-of-storytelling-in-continuous-improvement/webinar/thanks
Telling stories is one of the most powerful methods that leaders have to influence, teach, and inspire people. Beyond numbers, goals, and KPIs, stories help to convey the culture and the values that can unite and inspire everyone within the workplace.
In this webinar, we’ll learn more about how storytelling can help garner support for Lean and Continuous Improvement by making it more tangible and more relatable for those faced with practicing it.
Paul Critchley is the President and Lead Consultant here at New England Lean Consulting. With over 20 years of experience in organizational leadership, Paul is an internationally-recognized thought leader on using employee engagement and continuous improvement to improve business’ top and bottom lines. Paul is a former Board Member of the Northeast Region of the Association for Manufacturing Excellence, and a proud supporter of several civic organizations in and throughout New England. He is passionate about Lean and creating organizational cultures that are sustainably engaged. He co-authored his first book – The Whole Professional – to bring a fresh perspective on Work/Life Balance and how individuals and organizations can work together to achieve greater levels of attainment for all.
Paul holds a B.S. in Mechanical Engineering from Clarkson University, a M.S. in Management from Rensselaer Polytechnic Institute and a M.S. in Organizational Leadership from Quinnipiac University. He also is the holder of U.S. Patent 5,927,868
My Favorite Mistake, Your Favorite Mistake? Learning From Mistakes as Individ...
June 27 from 1:00 pm - 2:00 pm ET
Presented by Mark Graban
In this talk, you will learn and hear stories about:
· Why it’s important to admit mistakes to ourselves
· How to reflect on mistakes without being too hard on ourselves
· How to prevent repeating our mistakes
· Key leader behaviors that create a culture where it’s safe for people to admit mistakes
Our presenter, Mark Graban, is a Senior Advisor for KaiNexus… and he just had his 11th KaiNexiversary.
Mark is the author of the award-winning book Lean Hospitals: Improving Quality, Patient Safety, and Employee Engagement. Mark is also co-author, with Joe Swartz, of Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements and The Executive Guide to Healthcare Kaizen. His most recent book is Measures of Success: React Less, Lead Better, Improve More. He is also the creator and editor of the anthology book Practicing Lean.
Mark is the host of podcasts including “Lean Blog Interviews,” “Habitual Excellence, Presented by Value Capture,” and “My Favorite Mistake.”
Mark has a B.S. in Industrial Engineering from Northwestern University and an M.S. in Mechanical Engineering and an M.B.A. from the Massachusetts Institute of Technology’s Leaders for Global Operations Program.
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Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Lean: From Theory to Practice — One City’s (and Library’s) Lean Story… Abridged
Apply Operations Science to Accelerate Success Now
Apply Operations Science to Accelerate Success Now
A Poka-Yoke Primer: Mistake-Proofing and Error Reduction
A Poka-Yoke Primer: Mistake-Proofing and Error Reduction
Engaging Senior Leaders to Accelerate Your Continuous Improvement Program
Engaging Senior Leaders to Accelerate Your Continuous Improvement Program
No More Flavor of the Month! Learn How To Deliver Sustainable Change
No More Flavor of the Month! Learn How To Deliver Sustainable Change
Person-Centred Improvement - What Does it Look Like, and How Does it Fit with...
Person-Centred Improvement - What Does it Look Like, and How Does it Fit with...
Psychological Safety as a Foundation for Continuous Improvement
Psychological Safety as a Foundation for Continuous Improvement
Sustaining Continuous Improvement with Habit Science.pdf
Sustaining Continuous Improvement with Habit Science.pdf
How to Create a Continuous Improvement Culture by Closing the GAPS
How to Create a Continuous Improvement Culture by Closing the GAPS
How To Design Organizational Habits That Propagate a Culture of Continuous Im...
How To Design Organizational Habits That Propagate a Culture of Continuous Im...
Building a Culture of Empowerment: Reflections on Lessons Learned
Building a Culture of Empowerment: Reflections on Lessons Learned
Introducing the Connections Between Habit Science and Continuous Improvement
Introducing the Connections Between Habit Science and Continuous Improvement
Connecting Continuous Improvement to the Bottom Line
Connecting Continuous Improvement to the Bottom Line
Managing Transformation Projects, Improvements, and Learning in a Virtual Env...
Managing Transformation Projects, Improvements, and Learning in a Virtual Env...
The Importance of Storytelling in Continuous Improvement KaiNexus
The Importance of Storytelling in Continuous Improvement KaiNexus
My Favorite Mistake, Your Favorite Mistake? Learning From Mistakes as Individ...
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Webinar: A Quick Peek into Bottom-Up Improvement Software
- 1. Bottom-Up Improvement Jeff Roussel VP of Sales Jeff.Roussel@KaiNexus.com @Jeff_Roussel
- 2. Webinar Logistics Presentation (25 minutes) Q&A (5 minutes) Use the GoToWebinar Meeting Panel to submit a question atany time Recording link & slides will be sent via email Also – see the “Handouts” feature and Chat box
- 4. Connecting Reporting to Collaboration • Focused on Operations • Day to Day Workflow • Proactive Notifications • Knowledge Repository • Enhance Communication • Focus on Strategic Reporting • Visibility into Current State • Data-Driven Decisions • Standardize Metrics and KPIs • Connect Initiatives to Goals
- 5. - Establish organizational strategy - Associate system work with strategic pillars - Provide leadership with visibility into current state - Ensure progress is being made towards objectives - Identify issues and bottlenecks. - Manage critical Goals and Projects initiated by leadership - Select the appropriate resources to lead and participate in initiatives - Create standards for collaboration and measuring impact - Engage team members to identify opportunities to improve - Implement suggestions to help departments achieve goals - Develop a sustained culture of improvement 1. Strategy Deployment 2. Top-Down Improvement 3. Bottom-Up Improvement Focus Areas
- 7. Four Easy Steps Capture Measure ImplementShare Improvement
- 8. Our Next Webinars Register at www.KaiNexus.com/webinars Engaging Leaders and the Baldrige Framework to Advance Excellence - March 30 from 1:00-2:00 ET Ask Us Anything! - Episode 19 | April 17 from 1:00 - 1:30 ET Software Built for Top-Down Improvement | April 26 from 1:00-1:30 ET A Short Demo of Strategy Deployment Software | May 24 from 1:00-1:30 ET
- 10. Q&A Web: www.kainexus.com blog.kainexus.com Webinars on Demand: www.kainexus.com/webinars Social Media: www.twitter.com/kainexus www.linkedin.com/company/kainexus www.facebook.com/kainexus Jeff Roussel VP of Sales Jeff.Roussel@KaiNexus.com @Jeff_Roussel
- 11. Thank You