Understanding the phylogenetic origin of a concept of innovation stands as the main precipice in establishing a sustainable concept of innovation. And as a scientific direction in studying emergence, distribution and commercialization of... more
Understanding the phylogenetic origin of a concept of innovation stands as the main precipice in establishing a sustainable concept of innovation. And as a scientific direction in studying emergence, distribution and commercialization of innovations. Primary Novelty of present article is expressed through analysis of neoindustrialization as a process of transition to a new economic paradigm through renewal of industrial infrastructure and its form of organization in a Technetronic phase of development. Comparative, comprehensive and factor analysis stands as the main methodology for the present article. Primary data consists of government and commercial statistics. The empirical analysis shows the importance of the vertically integrated structures in the course of new cluster development as well as their weight and importance in the development of the modern digital economy. Results of a research of Economist Intelligence Unit in 82 countries of the world say that such countries as Mexico or China, quickly improve the skills in the field of innovations. The research allowed being elicited one remarkable fact: the countries with the average level of economic welfare have additional benefits that introduction of domestic innovative developments stimulates also faster development of foreign experience
Among many leading organizations, in all sectors of industry, commerce and government, there is considerable evidence of e-business being deployed to achieve strategic goals. Where this deployment has been most successful, there is a... more
Among many leading organizations, in all sectors of industry, commerce and government, there is considerable evidence of e-business being deployed to achieve strategic goals. Where this deployment has been most successful, there is a strong case that the organization has taken an integrated approach that both builds on the organization's strengths and pays careful attention to the process of change within the organization. However, in the literature most empirical work has either studied e-business strategy and performance from the perspective of strategy content - which highlights positioning and/or unique bundles of resources - or from the perspective of strategy process - which captures human influence and e-business implementation. In this study, we integrate these two perspectives to develop a more holistic understanding of the underlying drivers of e-business performance. Further, latent class modeling techniques are used to show that the variables in our study are heavily influenced by the unobservable heterogeneity across firms. Four distinct types of firms populate our data, and the relationship between performance and its underlying determinants varies greatly between them. The implication is that a single model cannot explain the relationship between environment, structure, feasibility, managerial beliefs and performance. This is critical to our understanding of e-business as it implies that there is far less homogeneity at the individual firm level than is normally assumed in the literature.
E-Business research and practice can be situated on following multiple levels: applications, technological issues, support and implementation (Ngai and Wat 2002). Here we consider technological components for realizing business processes... more
E-Business research and practice can be situated on following multiple levels: applications, technological issues, support and implementation (Ngai and Wat 2002). Here we consider technological components for realizing business processes and discuss their foundation architecture for technological enabling. The article provides an introduction to the terms, techniques and realization issues for eventdriven and service-oriented architectures. We begin with a definition of terms and propose a reference architecture for an event-driven service-oriented architecture (EDSOA). Possible applications in the area of E-Business and solution guidelines are considered in the second part of the article. Service-oriented Architectures (SOA) have gained momentum since their introduction in the last years. Seen as an approach to integrate heterogeneous applications within an enterprise architecture they are also used to design flexible and adaptable business processes. An SOA is designed as a distributed system architecture providing a good integration possibility of already existing application systems. Furthermore, SOA is mostly suitable for complex and large system landscapes.
Advances in e-business have resulted in significant progress towards strategies, requirements and development of e-business applications in Nigeria e-business can end up being a monolithic term encompassing the different company processes... more
Advances in e-business have resulted in significant progress towards strategies, requirements and development of e-business applications in Nigeria e-business can end up being a monolithic term encompassing the different company processes that aim to integrate the actual vendors or perhaps traders with the consumers along with suppliers utilizing the actual Internet. the entire process of establishing a website, helping the prospects navigate via the website, showing these your accessible products, providing discounts as well as vouchers and also doing every small thing achievable in order to woo your prospective clients as well as converting them directly into customers, will come below your purview regarding e-business. This paper explores the world of e-business; its development in Nigeria; the link with entrepreneurship and innovation; the available opportunities plus the associated challenges and how its affected households.
Учебно-методический комплекс «Интернет-маркетинг» включает 4 раздела: теоретический, практический, контроля знаний и вспомогательный, которые содержат тезисы лекций для теоретического изучения учебной дисциплины, вопросы и ситуации для... more
Учебно-методический комплекс «Интернет-маркетинг» включает 4 раздела: теоретический, практический, контроля знаний и вспомогательный, которые содержат тезисы лекций для теоретического изучения учебной дисциплины, вопросы и ситуации для обсуждения на практических занятиях, домашние задания, тематику курсовых работ и контрольные вопросы аттестации, учебную программу дисциплины и рекомендуемую литературу.
Winter tourism and sports over the last years became very popular in Greece. Moreover, the expansion of the internet and the continuous internal increasing use of tourist e-services are ideal for innovative entrepreneurship activities in... more
Winter tourism and sports over the last years became very popular in Greece. Moreover, the expansion of the internet and the continuous internal increasing use of tourist e-services are ideal for innovative entrepreneurship activities in this market. The purpose of this paper is to evaluate the analysis about the development of new e-business, in order to offer innovative and added-value e-services in the sector of Greek winter tourism. Furthermore, it is practical presented the most important sections of the business plan, followed by the structure and standards of online business planning. In addition, a brief overview of main statistics from 2012 for the usage of internet, new technologies and web services in Greece is illustrated. In general, the contribution of this paper is the understanding and presentation of main methodologies, to deploy new innovative services and expand old ones in the Greek winter tourism economy.
This research aims to assess the predictive capabilities between the Digital Marketing Model Innovation (DMMI), based on the Oslo Manual 4th ed., and the Consumer Decision-Making Style (CDMS) model. The methodology involved an artificial... more
This research aims to assess the predictive capabilities between the Digital Marketing Model Innovation (DMMI), based on the Oslo Manual 4th ed., and the Consumer Decision-Making Style (CDMS) model. The methodology involved an artificial neural network based on SPSS software to analyze data collected from 400 young Mexican students (Generation Z) belonging to ten local Guadalajara city universities from January to June 2019. The above mentioned are essential for several organizations interested in recognizing how to collect and measure innovation data of DMMI related to different CDMS internet behavior to increase competitiveness. The results suggest improvements on each one of the strategic relationships at the DMMI-CDMS model. Such improvements involving a high prediction level based on Multilayer Perceptron (MLP) as a predictive neural network on different variables compared with a Binary Logistic Regression (BLR) to assess and explain the scope of such predictions of the DMMI-CDMS model.
Banks today are becoming increasingly aware of both the threat and the opportunity that the web represents. Banks are providing ICT-mediated e-business services such as automated teller machines, electronic fund transfer, electronic smart... more
Banks today are becoming increasingly aware of both the threat and the opportunity that the web represents. Banks are providing ICT-mediated e-business services such as automated teller machines, electronic fund transfer, electronic smart cards, credit cards, and debit cards, mobile banking, which are transforming the traditional ways of banking and providing competitive edge for banks that provide those services. But, to be competitive in the Internet economy, companies need to harness the power of the Internet successfully; hence it is important to understand risk and responses in the adoption of e-business. The significance of this study can be seen in the fact that the outcome can be applied in providing e-business services in more secured way by knowing the risk factors involved in e-business. This paper discusses how business continuity and disaster recovery plans should be implemented to overcome risks of using e-business services in the banking sector. The study objectives are to describe risks which come from factors including online fraud and disruptions to their information technology systems. It deals mainly with the business continuity and disaster recovery planning in the banking industry.
The technology based self service banking (TBSSB) refers to automated banking services that customer avail in self service mode using various electronic banking channels, without any interaction with bank employees. This paper... more
The technology based self service banking (TBSSB) refers to automated banking services that customer avail in self service mode using various electronic banking channels, without any interaction with bank employees. This paper investigates the relationship between key dimensions (factors) of TBSSB service quality and Customer Satisfaction. A structured questionnaire was formulated by identifying and adapting attributes on the basis of past studies on service quality of automated services and customer satisfaction. Data was collected from sample of bank customers in India. The collected data was divided into two sub-samples of equal size. The TBSSB service quality and customer satisfaction dimensions were identified by conducting an exploratory factor analysis (EFA) on the half of the collected data using SPSS 16.0 software. Factor structure was confirmed by conducting confirmatory factor analysis (CFA) using AMOS 20.0 software on the remaining half of the collected data. The proposed model was empirically tested for uni-dimensionality, reliability, and validity. AMOS 20.0 was also used to examine the link amid TBSSB service quality and Customer Satisfaction by testing hypotheses using structural equation modeling (SEM). This study may help banks' management to investigate the customers' quality perceptions about TBSSB services, thereby helping banks to formulate strategies to improve the quality of service and customer satisfaction. KEYWORDS Exploratory factor analysis (EFA), confirmatory factor analysis (CFA), Technology based self service banking (TBSSB), structural equation modeling (SEM), India
International Journal of Web & Semantic Technology (IJWesT) is a quarterly open access peer-reviewed journal that provides excellent international forum for sharing knowledge and results in theory, methodology and applications of web &... more
International Journal of Web & Semantic Technology (IJWesT) is a quarterly open access peer-reviewed journal that provides excellent international forum for sharing knowledge and results in theory, methodology and applications of web & semantic technology. The growth of the World-Wide Web today is simply phenomenal. It continues to grow rapidly and new technologies, applications are being developed to support end users modern life. Semantic Technologies are designed to extend the capabilities of information on the Web and enterprise databases to be networked in meaningful ways. Semantic web is emerging as a core discipline in the field of Computer Science & Engineering from distributed computing, web engineering, databases, social networks, Multimedia, information systems, artificial intelligence, natural language processing, soft computing, and human-computer interaction. The adoption of standards like XML, Resource Description Framework and Web Ontology Language serve as foundation technologies to advancing the adoption of semantic technologies.
This paper focuses on the problem of centralizing vs. decentralizing an organizational structure for e-commerce. First, a conceptual framework is designed based on the literature. Then a case study of the Brazilian subsidiary of a major... more
This paper focuses on the problem of centralizing vs. decentralizing an organizational structure for e-commerce. First, a conceptual framework is designed based on the literature. Then a case study of the Brazilian subsidiary of a major chemical multinational is explained and analyzed. A decision-making method is applied to (a) identify the alternatives for organizational structures and evaluation criteria, and (b) determine which criteria enable one to identify an alternative as better than the others. In the context of the case, a centralized e-commerce structure was recommended. This paper makes two main contributions to theory. First, it shows the usefulness of the literature on R&D and innovation management as theoretical support for studies in other fields, in this case ecommerce organization. Second, it provides a methodology, which can be adapted for use by companies facing the same decision problem. Thoughts on possible future studies close the article.
The usage of the internet-based technologies, particularly social networking sites such as Facebook and Twitter as business platforms can be a critical strategy in enhancing an online retail outlet's reach and operational efficiency. This... more
The usage of the internet-based technologies, particularly social networking sites such as Facebook and Twitter as business platforms can be a critical strategy in enhancing an online retail outlet's reach and operational efficiency. This study employs a qualitative study with 20 in-depth interviews to explore the factors/strategies that influence students' acceptance of e-shopping. The objectives of the study were to examine students' perceptions of e-shopping via the social media fan pages of Konga and Jumia online stores and their perceptions about the difference in the influence of the online marketing strategies on acceptance of e-shopping between Konga and Jumia online stores. The results highlight students' perceptions of e-shopping via the social pages and they find e-shopping experience very interesting and fun. The most important motivating factor which influenced the online shopping in Konga and Jumia online stores are the marketing strategies that companies use and convenience followed by time saving and price for consumers.
Reference to this paper should be made as follows: Komodromos, M., Papaioannou, T. and Adamu, M.A. (2018) 'Influence of online retailers' social media marketing strategies on students' perceptions towards e-shopping: a qualitative study', Int.
This presentation briefly discusses the business development process for both start-up and existing entrepreneurs. it refelcets on the checks that needs to be considered in the view of growing and sustaining one's business.
Objective – Modern e-businesses are developing rapidly as new modern enterprises; e-business management is an important topic across contemporary management and modern information technology. The purpose of the paper is to investigate... more
Objective – Modern e-businesses are developing rapidly as new modern enterprises; e-business management is an important topic across contemporary management and modern information technology. The purpose of the paper is to investigate e-recruitment based on Business Model Ontology framework, to provide useful implication of e-recruitment as a business model. The aim is to create a usable model for building company's value added through e-business, helping companies to evaluate contribution of each element added to the model. Methodology/Technique – The research done by reviewing previous studies in related areas. Findings – E-recruitment`s effect on initial job-seeker interest is limited, decreasing the potential possibility to attract a job-seeker and receive positive feedback. Information interaction plays a certain role in job seeker's attitude and job acceptance decisions, but the motivation-enhancing possibilities are likely to be less effective than traditional ones Novelty – The proposed model of study will provide a practical framework for business users.
Monografia Handel elektroniczny jest próbą opisania wpływu czynników gospodarczych, kulturowych i politycznych na sferę usług e-commerce. Dokonuje oceny ich zakresu i siły oddziaływania. Przedstawia genezę i ewolucję historyczną handlu w... more
Monografia Handel elektroniczny jest próbą opisania wpływu czynników gospodarczych, kulturowych i politycznych na sferę usług e-commerce. Dokonuje oceny ich zakresu i siły oddziaływania. Przedstawia genezę i ewolucję historyczną handlu w sieci w ujęciu globalnym, jak również kluczowe zagadnienia ważne obecnie i determinujące dalszy rozwój tej sfery usług. Usystematyzowuje wiedzę i pokazuje bieżące trendy rozwojowe, występujące w e-commerce w kontekście kluczowych rozwiązań infrastrukturalnych i technicznych obecnych na rynku. Uwzględniony jest kontekst porównawczy dla wybranych krajów (USA, Chiny, Wielka Brytania i Polska). Jest ponadto próbą weryfikacji ex post prognoz dotyczących miejsca i sposobu rozwoju handlu w sieci, połączoną z refleksją nad stopniem adekwatności lub brakiem trafności tych prognoz. Dodatkowo opracowanie obejmuje analizę dostępności w Polsce środków unijnych, przeznaczonych na wspieranie rozwoju e-commerce zarówno w kontekście doświadczeń perspektywy finansowej 2007–2013, jak i w obecnej perspektywie 2014–2020.
Daraz.com.bd is an online retailer market who is currently operating in Bangladesh but due the consumers’ lack of faith and intangibility of service in online market resulting them in low adaptation of this online brand. In this paper we... more
Daraz.com.bd is an online retailer market who is currently operating in Bangladesh but due the consumers’ lack of faith and intangibility of service in online market resulting them in low adaptation of this online brand. In this paper we emphasized on detecting the problem of online market through pinpointing the symptoms. Moreover we discussed some findings from literatures available on the same context. For going deep into the research we conducted survey on 100 respondents and analyzed the responses through MS Excel. The paper contributes to the online industry of Bangladesh, which is becoming an emerging market for E-commerce based businesses or startups in future.
Direct selling is exhibiting substantial growth in sales revenues and number of salespeople involved. Also the acceptation of consumers is growing. During the last decade direct selling organizations (DSOs) are using the Internet more and... more
Direct selling is exhibiting substantial growth in sales revenues and number of salespeople involved. Also the acceptation of consumers is growing. During the last decade direct selling organizations (DSOs) are using the Internet more and more, either to communicate with the salespersons, either to promote the products and the business to the consumers.
As successful tourism firms invest heavily in marketing to defend or improve their competitive position, they increasingly need to measure their marketing performance. Previous studies related to tourism have largely focused on financial... more
As successful tourism firms invest heavily in marketing to defend or improve their competitive position, they increasingly need to measure their marketing performance. Previous studies related to tourism have largely focused on financial and operational performance, but the marketing perspective has been largely overlooked. Drawing on an in-depth investigation involving 12 hotel chains, 8 travel agencies and 8 tour operators, this study provides an overview of the state-of-the-art marketing performance measurements among some of the leading tourism firms in Italy. Several issues and unanswered questions are also identified.
This paper develops and empirically validates customer shopping motives taking account of customer channel selection in multichannel systems. As each channel is associated with certain advantages and disadvantages from a customer's... more
This paper develops and empirically validates customer shopping motives taking account of customer channel selection in multichannel systems. As each channel is associated with certain advantages and disadvantages from a customer's perspective, we develop – based on behavioral considerations – a customer typology to classify different segments of customers. This enables us to empirically analyze the interrelationship between distinct shopping motives prior marketing research has suggested and cannibalization and synergetic effects in online–offline multichannel systems. Our results show that a higher degree of customers' convenience orientation in contrast to the degree of risk aversion and service orientation encourages the selection of the online channel over the offline channel. In addition, we develop and empirically analyze a typology of customers to classify distinct segments of consumers, highlighting the associated interrelationship of individual shopping motives and cannibalization and synergetic effects. Our results indicate that the desire for service, rather than risk aversion, could potentially cannibalize customers away from the online channel.
Patola sarees are very famous. Its production is considered as an art. Now a days selling of everything is becomes modern so Patola sarees can be marketed by e-business. Ebusinesses offer opportunities to those who can't afford huge start... more
Patola sarees are very famous. Its production is considered as an art. Now a days selling of everything is becomes modern so Patola sarees can be marketed by e-business. Ebusinesses offer opportunities to those who can't afford huge start up costs or full-time job. E-business is a broad phenomenon. Here modernization takes place for that type of art. This paper tries to things to see Patola related matters for modernization of selling. A case study of patola manufacturing weavers group in Saurashtra region was carried out. A questionnaire was designed to collect information along with personal interview of 50 woven workers of the units. Various factors ranging from Patola production and its demand, Patola market, Comparison of Patola selling by traditional methods and by e-business, benefits of Patola selling by e-business were studied. This paper also tried to find out the barriers for selling of Patola through e-business. Examples are also listed who sell the patola sarees through e-business.
The marketing mix paradigm, in its famous version of the 4Ps, went all the way through the evolution of marketing theory: from the marketing concept, through relationship marketing, to digital economy, being object of discussion both in... more
The marketing mix paradigm, in its famous version of the 4Ps, went all the way through the evolution of marketing theory: from the marketing concept, through relationship marketing, to digital economy, being object of discussion both in academic literature and managerial practice. If it is a fact that the 4Ps marketing mix is a milestone of marketing theory, it is also true that the evolution of business contexts has created, in many fields, the need to review the "controllable factors" which form the marketing mix. The digital business represents the more recent of the business contexts and the one with the greater needs of differentiation of the mix. Throughout this evolutionary process, researchers have always been divided between the "conservatives", who think the 4Ps paradigm is able to adapt to the environmental changes by including new elements inside each "P", and the "revisionists", who affirm that the 4Ps paradigm is obsolete and propose new paradigms. This paper aims to clarify these two different approaches to marketing mix evolution through a review of the main literature on e-marketing mix, focusing on the development of marketing mix theory for the digital context.
The thesis dissects one of the most prominent examples of cutting-edge contemporary digital business models that are effectively disrupting several industries and changing the way we live. These are: Netflix, Spotify, Airbnb, Uber,... more
The thesis dissects one of the most prominent examples of cutting-edge contemporary digital business models that are effectively disrupting several industries and changing the way we live. These are: Netflix, Spotify, Airbnb, Uber, Revolut and Amazon. Secondly, it presents the concise history of technologies that led to this stage – primarily, the development of the internet, computers, and smartphones as well as the key concepts used to describe these businesses – the concept of a Business Model and Disruptive Innovation. It also presents a critical analysis of the legal and economic challenges faced by these businesses. The thesis is concluded with the presentation of novel technologies which after their ubiquitous adoption, might be the source of new major disruptive business models.
This paper contain database management systems, process of creating data base with the help of query design in MS office access. It will help to enhance one's ability to create database in step by step. It gives clear concept about... more
This paper contain database management systems, process of creating data base with the help of query design in MS office access. It will help to enhance one's ability to create database in step by step. It gives clear concept about database management systems with some systems and pictures. It is very easy to understand for given picture.
Sažetak Cilj modernizacije državne uprave je da sa uvođenjem informacionih tehnologija u rad državnih organa, kako na centralnom tako i na lokalnom nivou, obezbedi građanima mogućnost da utiču na javni život. IKT (informaciono... more
Sažetak Cilj modernizacije državne uprave je da sa uvođenjem informacionih tehnologija u rad državnih organa, kako na centralnom tako i na lokalnom nivou, obezbedi građanima mogućnost da utiču na javni život. IKT (informaciono komunikacione tehnologije) u ovom segmentu omogućavaju građanima elektronsku dostupnost najrazličitijih servisa i to na principu pune transparentnosti, kao što im omogućava i da javno iskažu svoj stav vezano za funkcionisanje državne uprave i obavljanje javnih poslova. Ovim načinom primene interneta uvećava se uloga javnog sektora kao servisa orijentisanog prema građanima. Elektronska uprava može višestruko unaprediti kvalitet života građana i napraviti veliku uštedu u vremenskom i ekonomskom aspektu. Projekat e-uprave je direktno povezan sa promenama na nivou organizacije u javnom sektoru, kao i sa reformama na nivou države. U ovom radu je dat kratak pregled e-poslovanja u državnoj upravi sa posebnim akcentom na njene prednosti i primenu u lokalnoj samoupravi (LS,) kao neposrednom servisu građana. Abstract The aim of modernization public administration is providing citizens the opportunity to influence public life, by introducing information technology in government work, both at central and local level. ICT (information communication technology) in this segment of the electronic accessibility of various services is based on the principle of full transparency and also allows citizens to publicly express their position in relation to the functioning of public administration and public service. This method of application of the Internet highlights the role of the public sector as a service oriented towards citizens. E-government can be significantly improved quality of life and make great savings in time and economic aspects. The e-government is directly linked to changes in the level of public sector organizations, as well as reforms at the state level. This paper provides a brief overview of e-commerce in public administration with emphasis on the advantages and application in the Local Government as a direct service to the citizens. Ključne reči: elektronsko poslovanje, lokalna samouprava, IKT, e-uprava.
The virtual internet based market allowed different forms of trading. Electronic business opens up new markets and market segments. Auctions are a very reliable and competitive trading model which allows to achieve fair prices and to... more
The virtual internet based market allowed
different forms of trading. Electronic business opens
up new markets and market segments. Auctions are a
very reliable and competitive trading model which
allows to achieve fair prices and to choose the optimal
business partners. The purpose of this model is that the
system can extend the duration of the auction until
they met various commercial applications.The basic
motivation for research in this paper is the increasing
trend of the use of electronic auctions in the process of
selling and buying products and services.
The introduction of ICT and E-Business in the Banking Industry (hereinafter the BI) has had a significant impact on banks operating with physical branches. Value creation in e-business is one of the most important issues in deciding about... more
The introduction of ICT and E-Business in the Banking Industry (hereinafter the BI) has had a significant impact on banks operating with physical branches. Value creation in e-business is one of the most important issues in deciding about e-business component investments. Banks have invested heavily to leverage the Internet and transform their traditional businesses into e-businesses in the last ten years. Nationalized and private banks have increasingly resorted to e-business to capitalize on the opportunities of business efficiencies. These banks adopted the Business to Consumer (B2C) e-business model to increase market share, offer better customer service and to reach out to customers at greater geographic distances. This paper is focusing on the role of e-business in improving banking services. The study objectives are to identify how developments in E-Business are affecting the structure and dynamics of an organization.
Modern-day digital transformation including the internet and global usage of websites and rapid structural changes in the economy enable for e-business in terms of coordinating and adapting these changes. In this regard, as a... more
Modern-day digital transformation including the internet and global usage of websites and rapid structural changes in the economy enable for e-business in terms of coordinating and adapting these changes. In this regard, as a revolutionary paradigm of doing business, e-business is a brief way of describing "electronic business" that represents the method of using digital and online information and communication technologies (ICT) to strengthen business processes that notably include online stores or other internet-based firms. In other words, e-business contains a more comprehensive definition of e-commerce that includes not only buying and selling goods and services but also collaborating with stakeholders and business partners, leading electronic transactions within a company. In addition to that, e-business may comprise a crucial key of an organizational management strategy involving in the use of solutions desired and planned to increase organizations' competitiveness. In this sense, this present study aims at exploring the aspects of the main circumstances of the concept of e-business and focuses on the growth of e-business, formulation and implementation of e-business strategies, and looks at the future prospects for e-business in addition to identifying the distinctions of e-commerce. The study shows that the rapid technological developments combined with the growth of e-business contribute the tremendous opportunities and an appropriately developed e-business strategy and tools that are correspondingly used in the companies, positively affect organizations' success and sustainability.
This study aimed at investigating whether there is significant level of demand for goods and services via E – commerce and to establish the pattern in which this falls. It aimed at establishing what factors lead to the demand for goods... more
This study aimed at investigating whether there is significant level of demand for goods and services via E – commerce and to establish the pattern in which this falls. It aimed at establishing what factors lead to the demand for goods and services via e – commerce, and thus determine whether e – commerce can be used to inspire economic growth The study adopted a quantitative research design to investigate the set objectives. The study used both qualitative and quantitative methods to analyse the research objectives. The sampling method used was purposive sampling technique from the target areas in Lusaka. The study used questionnaires as the primary means of collection data from the respondents, which was codded and analyzed using computer software. The study showed that there is significant level of demand for goods and services such as electronic devices, motor vehicle, accommodation, E/Hardcopies books etc, given the incomes, the type of device preferred and the desire to use e – commerce for accommodation search. The study shows that this demand shows preferences in accordance with age groups. The study recommends the institutionalization of e- commerce facilities compatible with mobile devices and the developing of supporting infrastructure. The demand for local goods and services is expected to increase, thus leading to economic growth.
Electronic business has been widely adopted in different parts of the world. In Nigeria, the initial adoption of electronic business in Nigerian banks was in 1990. The aim of this research was to identify if there was a significant impact... more
Electronic business has been widely adopted in different parts of the world. In Nigeria, the initial adoption of electronic business in Nigerian banks was in 1990. The aim of this research was to identify if there was a significant impact of e-business services and products on the performance of banks in Nigeria. Several research have been conducted on e-business and performance but in different contexts. This research is particularly of benefit to the bank understudied and the industry with which the bank operates. It is also essential to the academic field since e-business has not been researched based on its impact on banks’ performance in Nigeria. Performance of banks for the purpose of this research is based on employee efficiency and profitability. A quantitative research design was adopted to answer the research question and achieve the research objectives. A branch of a bank was understudied and the respondents constituted all employees in the branch who are directly and indirectly involved in e-business products and services of the bank. A questionnaire was designed to achieve the purpose of the research and administered to respondents via Bristol online survey. The data collected were imported on Statistical Package for the Social Sciences (SPSS) and analysed with ANOVA. From the results, electronic business had a significant impact on employee efficiency and profitability of the bank understudied. Electronic banking influences banking management, provides better channels to market bank’s products and services and contributes to effective cost management system. Electronic banking from the results had the strongest impact on the internal users (employees). With the positive results from the study, banks in Nigeria that are yet to adopt e-business products and services are encouraged to do so since its adoption has helped in increasing the profit margin of banks and the efficiency of employees. Although there was a significant impact on employee efficiency and profitability, the results were limited to one branch of a bank. The results may not be the same with a wider population. Further research may be conducted on the impact of electronic business on the performance of Nigerian banks by understudying more than one bank.
In today’s economic world, the advancement in technology has opened up new forms of economic activities, particularly business. Whilst entrepreneurship is a major factor in business, e-entrepreneurship has become a buzzword facilitated by... more
In today’s economic world, the advancement in technology has opened up new forms of economic activities, particularly business. Whilst entrepreneurship is a major factor in business, e-entrepreneurship has become a buzzword facilitated by the rapid advancement of internet and developments in Information and Communication Technologies (ICTs). E-entrepreneurship, in the name of transforming business from the local marketplace to the global one, has revolutionized the entire business processes. This set of new business mechanism has created new opportunities for the startups, which in this regard is termed as e-startups. The purpose of this paper, therefore, is to develop a comprehensive understanding of the concept of e-entrepreneurship by addressing related potentials and challenges. Extant literature has been reviewed to this end. The analysis indicated that flexibility of and accessibility to technology and products, less capital and risk in comparison to physical businesses are the major advantages that an e-entrepreneur might enjoy while commencing an e-startup. On the other hand, lack of institutional support, digital security threat, tough competition with established brands, less innovation and lack of academic and practical exposure in terms of business and marketing are some barriers that challenge the operation of e-startups. The conclusion of the paper draws on some recommendations accordingly.
Purpose: The objective of the study was to analyze the impact of online customer satisfaction through the product quality, application safety, delivery guarantee, and the offers through online shopping. Design/methodology/approach: For... more
Purpose: The objective of the study was to analyze the impact of online customer satisfaction through the product quality, application safety, delivery guarantee, and the offers through online shopping. Design/methodology/approach: For this research, the purposive sampling method was used to collect 120 samples through a questionnaire– from those who are performing online shopping in Oman especially the youth. SPSS was used to analyze the collected data. Chi-square analysis, ANOVA and Kolmogorov-Smirnov ranking analyses were carried out to conclude. Findings: The results of the empirical study reveal that the perceptions of the youth confirming the product quality & service guarantee influenced comfort and satisfaction to the online customers. The study also revealed that the service tangibility concerning the guaranteed package and delivery process along with the lowest price motivated them to go for online shopping repeatedly. Research Implications: The study illustrates through Quality Safety Assurance (QSA) model, the factors viz. Product Quality, Application Safety, Delivery Guarantee, and Offers should be focused to improve the online customer satisfaction, and the best-buy offers are the factors which need more attention to increase the Omani clientele. Social implications: The study throws light on the factors and their important role towards improving customer satisfaction during online shopping and the ways and means to augment the same. Originality/Value: Only a very few have examined the factors influencing thecustomers' satisfaction of online shopping in Oman, and it is a first-hand study of its kind, and the results will be useful to the online marketers.
The increasing number of Jordanian Internet users should naturally be reflected in e-commerce conversions. However, this is not the case. While social-media users in Jordan are becoming more engaged and involved in social-media... more
The increasing number of Jordanian Internet users should naturally be reflected in e-commerce conversions. However, this is not the case. While social-media users in Jordan are becoming more engaged and involved in social-media transactions, e-commerce activities have not experienced a similar trend. This issue has been identified in the literature as the e-commerce awareness paradox, wherein customers are partially aware but are not engaged. This points to a missing link between different levels of awareness and e-commerce process engagement. This paper presents the results of research that has investigated and evaluated the awareness of e-commerce among customers. In order to gain insight into customers’ awareness, data were collected from 386 participants. The data analysis identified that partial and full customer awareness are critical factors in the adoption and success of e-commerce. Furthermore, four distinctive levels of awareness are identified, namely awareness of products and services (AOP/S), awareness of payment (AOP), awareness of delivery (AOD) and awareness of brand (AOB). This research contributes to the literature by providing a novel framework in which levels of awareness are mapped to four main processes of electronic commerce. The framework will be useful to e-commerce practitioners as a basis to evaluate prospective customers’ levels of awareness, thereby to assist identifying precisely where they need to focus on the online acquisition journey.