Eric Anderson, VP of Marketing at White Horse, argues that social media marketing should be integrated across marketing channels, not treated as a separate revolution. Only 12% of marketers have fully integrated paid and social media. Doritos is highlighted as the only Super Bowl advertiser to truly integrate social media by crowdsourcing its ads and gaining the highest recall and favorability. Anderson provides 9 rules for successful social media integration, including socializing all advertising, embracing customer relationships over marketing funnels, and activating brand evangelists.
Here are my top 10 reasons why companies should be using the social media marketing platforms to promote their businesses in the digital age.
So much focus for brands today is on creating a "new" customer experience to reach both millennials and generation z, few understand what it takes to embrace this change and build a community. These are the slides I (Brian Fanzo) created to present to the clients and partners of Sitel Worldwide, a customer support and resource global outsourcing brand. They keynote was focused around what my book "A Millennial Mindset" is based on: Change, Collaboration and Community. This presentation includes: Change in Customer Behaviors What is a Millennial Mindset Change of customer experience because of Mobile What has to change to embrace millennials What not to do Value of Social Media Importance of Content Future of video and live streaming
The document discusses strategies for developing and marketing the Viola brand across multiple cannabis and CBD product lines. It identifies social media, specifically Instagram, Twitter, and Facebook, as key opportunities to educate consumers and build brand awareness. The target demographic is identified as those aged 18-34. Product lines like Viola Extracts, Viola Sports, and Harrington Wellness aim to reach different segments of the growing cannabis market, which is projected to be worth $66.3 billion by 2025. The document outlines social media strategy, website improvements, and content focus to effectively position Viola as the leading cannabis brand for athletes.
Ba thách thức lớn đối với người lập kế hoạch PR chiến lược. Bài nói tại hội thảo về PR chiến lược do Khoa Truyền thông Chuyên nghiệp, Đại học RMIT Việt Nam tổ chức, ngày 1/6/2013. Three challenges for today's strategic PR planners. Speech at Strategic PR Symposium, organized by ProfCom Faculty, RMIT Vietnam, on June 1, 2013.
Overloading with hard sell, especially to your fans who are likely already sold is a major social marketing mistake. In this webinar presentation, CWI shares insights and strategies for local businesses and franchise owners to avoid the risk and be more effective in their marketing.
Brian Epro dispels common myths about social media marketing for auto dealerships. He argues that (1) social media has reached auto customers, as most people now participate on social platforms; (2) many dealerships are already using social media like Facebook and Twitter, so dealers don't need to feel like the only ones; and (3) social media marketing can be simple and driven by customers, not require a big separate campaign, if dealerships provide good service, information, and enable customer sharing.
In this report, we analyse South Africas 50 most valuable brands in order to uncover the current social media landscape.
A quick analysis on some case studies with the Social Media spectrum. Also a chance to share with you the latest from Facebook developments.
This document discusses influencer marketing and why it is effective. It defines social media influence and influencers as individuals who have the power to affect others' purchasing decisions through their authority, knowledge, and relationships online. It distinguishes between micro-influencers with 1,000-100,000 followers and macro-influencers with over 100,000 followers. Data shows that influencer posts and recommendations positively impact brand awareness, purchases, and recommendations. The rest of the document consists of questions and topics for discussion on an influencer marketing panel.
This document summarizes a presentation given by Ryan Gracie, Group Head of Marketing at Catch Group, about building a brand. It discusses the difference between having a brand that creates love versus just transactions. It provides examples of how Catch Group built their brand through both physical and online channels, including TV commercials, radio promotions, catalogues, and social media. The presentation emphasizes that building a brand provides long-term protection and value for a company beyond individual transactions.
Viral marketing is a low-cost marketing strategy that encourages individuals to share marketing messages with others to achieve exponential growth in exposure. It uses pre-existing social networks to produce increases in brand awareness. Companies have used viral marketing campaigns like Burger King's Subservient Chicken and Dove's natural beauty ads. There are different types of viral marketing including pass-along messages, incentivized referrals, buzz marketing, and undercover marketing. While inexpensive, viral marketing risks brand dilution and association with unwanted groups if not implemented carefully.
Social media marketing involves using social media platforms like Facebook, YouTube, and Instagram to promote products and services. It has several advantages over traditional marketing methods. Social media marketing allows businesses to directly interact with customers, target specific audiences, and build brand loyalty in a cost-effective way. It also helps businesses understand their audiences better and increase conversion rates and inbound traffic. While time-intensive, social media marketing exposes brands to larger audiences and builds authentic relationships with customers. The future of marketing is focused on social media as it takes over from traditional styles and helps small businesses grow.
Despite the debates around privacy, disinformation and influencer authenticity; social media continues to fuel our digital lives. The biggest change is how. With ever evolving platforms, trends, and even content types, social is growing increasingly complex and discerning fact from fiction is becoming progressively more difficult. What will be the biggest trends for marketers in 2020? Chris Walts, Social Strategy Lead at Ogilvy UK, and Kanika Bali, Social Strategist at Ogilvy Hong Kong share their insights.
Social media platforms primarily make money through advertising and by monetizing users' data. They analyze users' personal information to serve targeted ads and share data with brands. While basic services are usually free for users, social networks employ business models like premium subscriptions, affiliate marketing, and group buying to generate revenue. Measuring the exact return on investment from social media can also be challenging due to the large volume of online conversations.
Social media allows businesses to quickly respond to customer complaints, turning negative situations into opportunities. A 2010 study found that 68% of unhappy customers who posted complaints online were contacted by the retailer. Of those contacted, 34% removed their negative reviews and 33% posted positive reviews instead. With a response, some retailers were able to convert 18% of complainers into repeat customers. Social media gives businesses a way to publicly address complaints and potentially turn unhappy customers into satisfied ones.