The document discusses the future of public libraries. It notes that libraries need to move away from being focused on driving activity internally and move towards intentional partnerships with other organizations in the community to make a difference. Key trends include more connectivity through mobile technology and an empowered customer who wants to both learn and create. The document argues that libraries must orient themselves outward by listening to the community, collaborating with partners, and allowing community input so libraries can transition from solely providing information to enabling creation, learning and innovation.
At the American Library Association's National Library Legislative Day, Pew Internet Director Lee Rainie will discuss 11 key takeaways from the Project's libraries research.
"From Open Data to Open Pedagogy: An Introduction to Integrating Open Practices into the Classroom" is a hands-on workshop offered by UTA Libraries during Open Education Week 2017.
Lee Rainie, director of Internet, Science, and Technology research at Pew Research Center, will present new survey findings about how people use libraries, the kinds of services and programs people would like from libraries, and how libraries are connected to communication education and learning environments at the 2016 American Library Association Midwinter conference in Boston
This document discusses building the digital capability of libraries to tackle digital exclusion. It outlines that libraries are well positioned to play a role in digital inclusion due to their local reach and accessibility. The Library Digital Inclusion Fund pilot project found that libraries increased digital skills and confidence for over 1,600 learners. To further build digital capability, the document recommends that libraries use digital inclusion tools, secure training and resources, improve data collection, and develop sustainable digital champion programs.
Ontarians visit their public libraries more than any other cultural, recreational, or commercial activity. Public libraries in Ontario average 198,630 visits per day - more daily visits than all major sports teams combined and more than foreign tourists visiting all of Canada. With over 1,157 branches serving 99.34% of Ontario's population, public libraries are truly the most widely used and accessible community hubs across the province.
This document summarizes strategies for developing curriculum partnerships between libraries and schools. It discusses how partnerships should be relationship-oriented and build over time, starting simply and focusing on practical adult learning. Key issues for partnership include information fluency, technology for reading, STEM/STEAM, and blended learning. Partnerships should focus on positioning the library as a resource and librarians as partners through a year-long curriculum. Simple tools like LEGOs can be used to scaffold more advanced topics in makerspaces, like 3D printing applications.
Lee Rainie will describe the latest findings of the Pew Internet Project about libraries and the new mix of services they are offering their patrons – and considering offering.
Lee Rainie, director of Internet, Science and Technology research at the Pew Research Center, discussed his group’s latest findings about the role of libraries and librarians on April 3 at Innovative Users Group conference. The latest work shows that many people struggle to find the most trustworthy information and they express a clear hope that librarians can help them. He explored recent research about how people are becoming “lifelong learners” and that library services are an element of how they hope to stay relevant in their jobs, as well as find ways to enrich their lives. He drew on Pew Research Center studies about the information and media sources people use and how they decide what to trust.
Today, Lee Rainie, director of the Pew Research Center’s Internet Project, is speaking at the American Library Association's Annual Conference in Las Vegas. He'll describe the Project’s new study about the different kinds of library users and non-users, based on research that uses segmentation models to show how technology, community orientation, and library activities affect the way people use libraries. The research also shows the variety of reasons why people do not use libraries. He will explore the implications of this work for library leaders as they explore new services and for the library community as it does advocacy. His slides are available here:
This document discusses future trends in education and learning technologies. It argues that the education sector is undergoing significant change driven by research, demographics, and societal needs. Key points discussed include the importance of critical and creative thinking skills for students, the impact of school libraries on student outcomes, and the role of librarians in supporting 21st century learning approaches like blended learning. The document advocates for student-centered, skills-focused education beyond standardized testing and focuses on engaging and preparing all students for future success.
The document summarizes research from the Pew Research Center over three years into Americans' relationships with public libraries. It finds that while books and in-person services remain important, technology and digital collections are also increasingly central. Specifically:
- 54% of Americans used a public library in the past year, with books, browsing, and librarian assistance still top activities, though computers and e-books are growing in popularity.
- Low-income households rely more on libraries and value most services as very important, including books, quiet spaces, job/career resources, and children's programs.
- Most Americans say libraries are important community institutions but many are unfamiliar with digital services like e-book lending; there
Library patrons and non-patrons: Who they are, what their information needs are, what kind of technology they use, and how libraries can meet the varying needs of their patrons.
Lee Rainie, the Project Director, describes the findings from the nationally representative survey that asked Americans what types of services they value in their libraries and what additional services they would like their libraries to offer.
At the American Library Association's Annual Conference in Chicago, Lee Rainie will present 13 key takeways from Pew Internet's research on libraries. Browse through the facts and then check out the libraries section of our website for more.
The document discusses trends and issues impacting the future of libraries, including:
- Content will be dominated by non-text formats like video and graphics. Search and discovery will become more immersive.
- Libraries need to focus on strategic alignment with curriculum and transformational services like makerspaces rather than just delivering information.
- Competition will come from non-traditional sources. Advocacy must demonstrate community impact and learning.
- Libraries must upgrade staff competencies, embrace new technologies, and take risks to remain relevant in a changing environment. Cooperation and partnerships can help libraries scale up programs and services.
Research associate Kathryn Zickuhr presented findings about Americans’ engagement with public libraries to participants of MCID’s International Visitor Leadership Program in Washington, DC.
Related content:
• From Distant Admirers to Library Lovers–and beyond http://www.pewinternet.org/2014/03/13/library-engagement-typology/
• How Americans Value Public Libraries in Their Communities http://libraries.pewinternet.org/2013/12/11/libraries-in-communities/
Lee Rainie presented the latest findings from the Pew Research Center's library research and discussed the implications of that research for the future of libraries in three specific ways: The library as a place, the library as a connector of people, and the library as a platform for getting patrons the information and the contacts they seek.
The Pew Research Center’s latest report on public libraries in the digital age was released in March—an in-depth analysis of library users’ and non-users’ habits and attitudes. Research Associate Kathryn Zickuhr explains the findings and their implications for libraries as they plan for the future.
This document summarizes a presentation given by Vicky Grant and Chris Stokes from the University of Sheffield about developing a collaborative vision, strategy, and offer for information and digital literacy at their institution. It discusses defining information and digital literacy, models for digital literacy from JISC, developing a vision statement, knowing your organization and learners, and embedding the information and digital literacy offer into the institutional strategy and learning and teaching strategy through collaboration with directors of digital learning and creating a digital commons space.
Digital Disruption: A Librarian's perspectiveJane Cowell
This document discusses digital disruption from the perspective of a librarian. It provides insights from several sources on how digital disruption is affecting all areas of work and society. Key points made include that digital disruption requires moving from being curators of information to enabling creation, learning and innovation through collaborative and personalized approaches. Opportunities discussed for libraries include partnering outside their industry, piloting new initiatives, and focusing on providing a helpful customer experience through digital platforms.
Presentation to Motherwell College Knowledge Transfer Hub called Social Media For Business: What you need to know
A high level presentation that demonstrates the breadth of opportunity the Social Media Mindset and principles offer organisations. The approach is used in order to avoid engagement with the subject through the limiting lenses of either the tools themselves which are inherently transient or the application of concept of Social Media as simply a marketing device and outwardly facing.
Are you afraid that your organizational culture is stifling your attempts to succeed in social media? Then you need to take a step back and consider how to leverage social media in a way that balances culture, organization and open communication. Of course it is not easy to change organization culture, but you can definitely adapt. Join us for this webinar and find out how you can foster an internal culture of sharing and collaboration.
Content Marketing Unwrapped: A beginners guide for Australian communicatorsBob Crawshaw
This presentation discusses content marketing and how it is used to build relationships with communities through useful information sharing. It notes that content marketing is important because people are busy, don't trust large organizations, and have fragmented attention. The presentation outlines six steps to an effective content marketing strategy: having a vision, identifying communities, determining relationship goals, sourcing content internally and externally, choosing appropriate content types, and measuring results. It emphasizes using stories, case studies, thought leadership and curated content to engage audiences.
The document summarizes an invitation and agenda for the Generator Dinner on February 21, 2013. It provides information on past winners of the $10,000 team awards and $1,500 community choice awards who will serve on a winners panel. Details are given on eligibility criteria and what the judges will look for in proposals. The event will include opportunities for 60 second pitches and networking at themed tables.
Cath Dishman Liverpool John Moores UniversityKatherine Stephan Liverpool John Moores UniversityThe Research Excellence Framework open access agenda brought about opportunities for the library research support team to work more closely with the Research Office at Liverpool John Moores University (LJMU). The benefit of working collaboratively – for example, delivering joint sessions – raised the profile of research support across the university as a whole. As a team, we wanted to build on that by working with other support teams and academic departments across the university who share our aim of supporting researchers. Alongside that, we wanted to develop potential collaborations to make the library more visible to those that we are trying to support and develop. What we are often confronted with are individual silos where staff and academics work independently, towards the common goal of supporting researchers but with much duplication of work and practice. We would like to demonstrate how libraries are well placed to collaborate with colleagues across the university. Using examples of our own success as well as struggles, we will demonstrate how the library can be at the heart of the academic community in numerous facets: training, events, and advocacy to name a few. The session will encourage attendees to think about how they can coordinate and work with others to develop fruitful and collaborative partnerships to the benefit of their research agenda, their own department and their institution
The document discusses how the Women in Agile organization used lean startup and product kata principles to address the lack of gender diversity in the agile community. They conducted experiments like open spaces and dinners to understand the problem. Research found women felt intimidated by the lack of diversity. The organization's goal was then to increase diversity and inclusion through initiatives like conference allyship programs, launching new voices, and seeding local meetup groups to create accessible connections at scale. This supported empowering more women to share their ideas and skills within the agile community.
Culture Change: Behaviour change and audience engagementJulie's Bicycle
Top tips on how to engage your staff with sustainability and keep them motivated, and communicate your environmental commitments and initiatives to audiences.
The creative industries are experiencing a shift towards putting the environment at the heart of how we work, and it’s being driven by people power. This two-hour session will look at strategies for engaging key stakeholders with your environmental commitments and actions, from staff to audiences, to amplify the impact of your green initiatives.
Do you have an environmental policy that you’re struggling to implement? Are you scratching your head about how to bring down your audience travel emissions? Or perhaps you've never thought about how environmental sustainability might be relevant to your stakeholders at all? Then this webinar is for you!
The webinar will be relevant for practitioners and businesses across the creative industries, and will be facilitated by consultants from Julie's Bicycle.
This document provides an introduction to e-participation and using social media and digital tools to engage citizens. It discusses how digital technology has led to social and cultural changes, and the benefits and challenges of e-participation. Key points covered include defining e-participation, the digital divide in Wales, attitudes of online and offline users, examples of social media tools for engagement, planning engagement activities, getting people to interact online, measuring success, and following national principles for public engagement.
This document discusses how technology is changing communication and outlines goals and strategies for social media engagement. It provides statistics on social media platforms and their users. The presentation emphasizes storytelling, community building, and user engagement to recruit supporters and inspire action. Key strategies include educating people about issues, sharing stories, allowing users to advocate for the organization, and translating ambitions into specific actions.
Selematsela re orienting the role of the informaiton specialist in the knowle...FOTIM
1) The document discusses the changing role of information specialists in the knowledge society, where data sharing and management are increasingly important.
2) It emphasizes the benefits of open data sharing, such as greater knowledge development and research impact, and the need for data preservation policies and partnerships with data organizations.
3) The document argues that information specialists can add value through communities of practice, electronic document management, bibliometric analysis, and supporting data monitoring and evaluation.
Webinar: Capacity Building: How Foundations Use Technology to Solve Problems ...TechSoup
We all know that technology is important, but how can we make sure our funding is being utilized in an effective manner? In this presentation, The Community Foundation of Greater Dubuque shares insights from their successful Grants for Tech program, a multi-staged approach to funding technology requests with a unique partnership model.
110219 Introduction to social media for Oxford Voluntary ActionMark Walker
This is the presentation to accompany a workshop for staff and volunteers from local charities organised by Oxford Voluntary Action and delivered by Mark Walker of SCIP on 3 March 2011
Amy Hill, MA Presentation at 2016 Science of HOPE
Description:
While the term “digital storytelling” is used widely in the health sector to refer to a variety of media production methodologies, it is the pioneering work of StoryCenter that best illustrates how narrative approaches and participatory media can surface community voices to address a broad range of health issues. The organization’s unique, hands-on methods support the creation of media (text, photographs, audio segments, and videos) that can be used for training, community mobilization, strategic communication, and policy advocacy.
In this introductory session, long-term StoryCenter staff member Amy Hill will talk about why personal stories are so compelling and how community-based public health and healthcare organizations can engage their clients and funders in bringing powerful, first-person stories into public viewing arenas. Participants will come away with:
A basic understanding of the theory, ethics, and practice of digital storytelling for health;
Insight about the multiplicity of ways that stories can be shared to effect change; and
An ability to describe key steps in designing effective digital storytelling programs, from hands-on production workshops through to story distribution strategies.
This document summarizes a panel discussion on technology skills needed for 21st century law librarians. The panelists discussed skills such as coding, social media use, customizing library websites, creating digital repositories, mobile access, and keeping current on new technologies. They emphasized the importance of collaboration between librarians and IT staff. Panelists also noted that librarians need strong research skills in addition to technical skills, and that willingness to learn and adapt is key for career development in this changing environment.
Engaging Online Through Community-Based Social MarketingLauri M. Baker
Breakout session presented at the Association for Communication Excellence in Agriculture, Natural Resources, and Human Sciences (ACE) Conference in New Orleans, 2017. Presentation by Dr. Lauri M. Baker, Audrey E. H. King, and Dr. Kristina Boone.
Dionne Lew gave a presentation on community engagement at the Libmark Community Engagement Forum. She discussed how community engagement has evolved from a discipline focused on face-to-face interactions to incorporate new digital tools and practices. However, she stressed that the core principles of why engagement is done, who it aims to reach, and how to effectively plan strategies remain important. Lew provided examples of how platforms like Pinterest, Wikipedia, blogs and Flickr have enabled new forms of open collaboration and learning.
Dionne Lew gave a presentation on community engagement at the Libmark Community Engagement Forum. She discussed how community engagement has evolved from a discipline focused on face-to-face interactions to incorporate new digital tools and practices. However, she stressed that the core principles of why engagement is done, who it aims to reach, and how to effectively plan strategies remain important. Lew provided examples of how new models of engagement have emerged online through platforms like Wikipedia, Pinterest, and blogging.
Social Investment Scotland provides support to social enterprises in Scotland. They faced the challenge of facilitating culture change and helping the sector grow amid a changing UK environment. Their solution was to define the marketplace, raise awareness through online/media outreach, and provide workshops and resources. Key lessons included using plain language, nurturing relationships, being flexible and authentic, and understanding the sector holistically. Results included more enquiries, loans distributed, and thought leadership opportunities than ever before.
Schools Project: Supporting schools to get ready for the implementation of th...Fiona Holmes
The Multi Context Pathway Project briefing discusses a schools project to help prepare for reforms from the Children and Families Bill. It is presented by Fiona Holmes and Judith Anstiss from Solihull Metropolitan Borough Council and the Council for Disabled Children. The project includes developing a local offer of support, using single plans for disabled children, improving whole-school culture and parent engagement. Schools can earn bronze, silver or gold ratings. Funding of £60,000 is available to participating schools to support training, data, and innovative ideas. Schools are invited to discuss next steps with the project team.
An international library experience 2017: Part 2Jane Cowell
The document outlines an international tour of public libraries that visited 12 libraries over 17 days in 4 countries. The tour included attending the IFLA World Congress in 2017 and visiting libraries in Poland, Germany, Denmark, and the United Kingdom. The overall impressions were that the libraries demonstrated innovation embedded in their operations, embraced open and flexible designs, saw themselves as constantly improving, used design thinking principles, and empowered their staff.
Jane Cowell visited 12 libraries over 17 days in 4 countries as part of the IFLA World Library Congress in 2017. The document discusses her overall impressions of the libraries in Poland, Germany, Denmark, and the UK. Many of the libraries had large, old book collections but limited investment and were very connected to their communities. Several libraries were developing programs and events to engage more users. One notable program discussed was a German library's refugee program that provided services and work opportunities for refugee librarians.
My international adventure: Great Public Library Tour Part 1Jane Cowell
The document summarizes the author's international tour of 21 libraries over 12 days visiting libraries in the United States and Canada. It provides details on libraries visited in Cuyahoga County, Ohio and 4 provinces in Canada, including an overview of the Cuyahoga County Public Library system which has expanded with 9 new branches in the last 4 years focusing on flexibility, sustainability, and digital media. The summary concludes with impressions of the Toronto Public Library Service and a focus on children's programming and learning at libraries visited.
Digital Literacies: In Professional PracticeJane Cowell
Digital literacies involve more than just functional IT skills - they encompass a rich set of digital behaviors that evolve over time based on changing technologies and contexts. To develop digital literacies, organizations should focus on collaboration to create great member experiences, invest in developing staff skills through learning, and adopt a startup culture approach with voice and choice, flexibility, and a constant state of improvement. This embraces opportunities like pilot projects, social media usage, and sharing lessons learned.
School libraries: a learning playgroundJane Cowell
The document discusses the role of school libraries and librarians in the 21st century. It argues that libraries should be a learning playground that enables student creation, learning, and innovation through collaborative and personalized approaches. The school librarian can act as a change agent by providing students with freedom and flexibility to shape their own learning experiences. Libraries should have different spaces for reading, thinking, group work, and igniting ideas. Intentional design approaches like genius hour, TED talks, and real-world projects can create a startup culture in the library.
The Glass House mountains: increasing access to our heritage collections Jaci...Jane Cowell
This document discusses increasing access to heritage collections through three case studies about the Glass House Mountains in Queensland, Australia. It provides historical photographs and documents about the mountains from sources like the State Library of Queensland, Sunshine Coast Library, and Trove newspapers. It also discusses the challenges of limited information available about the geology of the Glass House Mountains region.
Learning from the Past: Building the School of Arts Movement in Australia. An...Jane Cowell
This document summarizes the Schools of Arts movement in Australia from the 1800s onward. It describes how the movement began in Edinburgh and was founded on ideas to promote education and knowledge sharing among community members. It then provides examples of Schools of Arts and Mechanics' Institutes around Australia, detailing their aims, activities, fundraising efforts, library collections and the important role they played in communities. Records and artifacts are drawn from various archives to illustrate the rich history of these institutions.
From Founding Families to Roller Discos: How restarting conversations in Tea ...Jane Cowell
The document discusses creating conversations about the history of Tea Tree Gully in South Australia, from its founding families in the early days to roller discos. It highlights a 2014 community archaeology event and notes the increase of Tea Tree Gully's population can be represented through the art of Stephen George Dordoys. The goal is to spark discussions about Tea Tree Gully's past.
Diary of a Turkish Soldier by Simon Farley Manager, Fryer Library University...Jane Cowell
This document discusses the importance of living in harmony within society, regardless of tribal affiliations or political beliefs. It compares a well-structured harmonious society to a well-written poem with rhythm. It also references going to war to achieve victory and independence for regions like Yanya, Kosova, Girid and Selanik that have been wiped from people's minds.
Transforming Tindale A museum story in a library setting by Michael Aird Adju...Jane Cowell
This document contains a collection of photographs of Aboriginal Australians from the 19th and early 20th centuries, along with quotes from descendants reflecting on the photos. The quotes provide personal insights such as one woman recognizing her mother in a rare photo of her when young and seeing the pain in her eyes. Another man identifies himself as a young boy in a group photo from 1938. The photos and quotes give a glimpse into the lives and experiences of Aboriginal families and communities during that time period.
Stories to be told: Creating a digital legacyJane Cowell
Q ANZAC 100: Memories for a New Generation is a place for people to share their unique and diverse stories about the Queensland experience of the First World War. Communities discovering and contributing local stories and personal histories of those who served and those who stayed behind, along with creative responses to how the centenary is commemorated, will build a legacy for future generations. We invite you to explore and contribute your story. https://www.historypin.org/en/first-world-war-centenary/memories-for-a-new-generation/
Presented by Rachael Browning and Katya Henry at the ALIA Qld Mini Conference, 10th November 2015.
State Library of Queensland Vision 2017 learning strategyJane Cowell
Vision 2017 was a collaboration between several Queensland library organizations to develop a strategy for library learning based on extensive statewide consultation. It identified key themes of libraries as connectors, technology trendsetters, incubators of ideas and creative community spaces. A training needs analysis found that library staff wanted more opportunities for learning but felt time poor and needing permission. Managers wanted staff with new skills like strategic planning and advocacy. The strategy prioritized a leadership program, innovation grants, and business workshops to support a culture of lifelong learning and higher order skills.
Libraries for literacy: technology as a tool for engagementJane Cowell
The document discusses programs and partnerships to engage 9-16 year olds in libraries through technology. It highlights Scratch, a programming platform, as an effective digital engagement tool. Major findings from consultations with 9-16 year olds are presented, including interests in makerspaces, technology, drama, writing and filmmaking. Effective workshop elements are explored, such as having a clear concept and audience. Tips for using Scratch to create animations and control characters are provided. The importance of narrative structure in stories is emphasized.
Webinar Innovative assessments for SOcial Emotional SkillsEduSkills OECD
Presentations by Adriano Linzarini and Daniel Catarino da Silva of the OECD Rethinking Assessment of Social and Emotional Skills project from the OECD webinar "Innovations in measuring social and emotional skills and what AI will bring next" on 5 July 2024
How to Store Data on the Odoo 17 WebsiteCeline George
Here we are going to discuss how to store data in Odoo 17 Website.
It includes defining a model with few fields in it. Add demo data into the model using data directory. Also using a controller, pass the values into the template while rendering it and display the values in the website.
Beyond the Advance Presentation for By the Book 9John Rodzvilla
In June 2020, L.L. McKinney, a Black author of young adult novels, began the #publishingpaidme hashtag to create a discussion on how the publishing industry treats Black authors: “what they’re paid. What the marketing is. How the books are treated. How one Black book not reaching its parameters casts a shadow on all Black books and all Black authors, and that’s not the same for our white counterparts.” (Grady 2020) McKinney’s call resulted in an online discussion across 65,000 tweets between authors of all races and the creation of a Google spreadsheet that collected information on over 2,000 titles.
While the conversation was originally meant to discuss the ethical value of book publishing, it became an economic assessment by authors of how publishers treated authors of color and women authors without a full analysis of the data collected. This paper would present the data collected from relevant tweets and the Google database to show not only the range of advances among participating authors split out by their race, gender, sexual orientation and the genre of their work, but also the publishers’ treatment of their titles in terms of deal announcements and pre-pub attention in industry publications. The paper is based on a multi-year project of cleaning and evaluating the collected data to assess what it reveals about the habits and strategies of American publishers in acquiring and promoting titles from a diverse group of authors across the literary, non-fiction, children’s, mystery, romance, and SFF genres.
No, it's not a robot: prompt writing for investigative journalismPaul Bradshaw
How to use generative AI tools like ChatGPT and Gemini to generate story ideas for investigations, identify potential sources, and help with coding and writing.
A talk from the Centre for Investigative Journalism Summer School, July 2024
(T.L.E.) Agriculture: Essentials of GardeningMJDuyan
(𝐓𝐋𝐄 𝟏𝟎𝟎) (𝐋𝐞𝐬𝐬𝐨𝐧 𝟏.𝟎)-𝐅𝐢𝐧𝐚𝐥𝐬
Lesson Outcome:
-Students will understand the basics of gardening, including the importance of soil, water, and sunlight for plant growth. They will learn to identify and use essential gardening tools, plant seeds, and seedlings properly, and manage common garden pests using eco-friendly methods.
How to Install Theme in the Odoo 17 ERPCeline George
With Odoo, we can select from a wide selection of attractive themes. Many excellent ones are free to use, while some require payment. Putting an Odoo theme in the Odoo module directory on our server, downloading the theme, and then installing it is a simple process.
Delegation Inheritance in Odoo 17 and Its Use CasesCeline George
There are 3 types of inheritance in odoo Classical, Extension, and Delegation. Delegation inheritance is used to sink other models to our custom model. And there is no change in the views. This slide will discuss delegation inheritance and its use cases in odoo 17.
Understanding and Interpreting Teachers’ TPACK for Teaching Multimodalities i...Neny Isharyanti
Presented as a plenary session in iTELL 2024 in Salatiga on 4 July 2024.
The plenary focuses on understanding and intepreting relevant TPACK competence for teachers to be adept in teaching multimodality in the digital age. It juxtaposes the results of research on multimodality with its contextual implementation in the teaching of English subject in the Indonesian Emancipated Curriculum.
Ardra Nakshatra (आर्द्रा): Understanding its Effects and RemediesAstro Pathshala
Ardra Nakshatra, the sixth Nakshatra in Vedic astrology, spans from 6°40' to 20° in the Gemini zodiac sign. Governed by Rahu, the north lunar node, Ardra translates to "the moist one" or "the star of sorrow." Symbolized by a teardrop, it represents the transformational power of storms, bringing both destruction and renewal.
About Astro Pathshala
Astro Pathshala is a renowned astrology institute offering comprehensive astrology courses and personalized astrological consultations for over 20 years. Founded by Gurudev Sunil Vashist ji, Astro Pathshala has been a beacon of knowledge and guidance in the field of Vedic astrology. With a team of experienced astrologers, the institute provides in-depth courses that cover various aspects of astrology, including Nakshatras, planetary influences, and remedies. Whether you are a beginner seeking to learn astrology or someone looking for expert astrological advice, Astro Pathshala is dedicated to helping you navigate life's challenges and unlock your full potential through the ancient wisdom of Vedic astrology.
For more information about their courses and consultations, visit Astro Pathshala.
4. Top 5 global trends
• Growing wealth inequality
• Persistent jobless growth
• Lack of leadership
• Rising geostrategic competition
• The weakening of representative
democracy
5. Move away from:
• Being busy to drive activity
Move to:
• Intentional activity with
partners that makes a
difference based on
evidence
6. Key Drivers
• Australia is 83% connected
• Mobile Technology, Mobile ID, Mobile
payment
• Flexibility for the individual
• More Integration, collaboration &
connection is possible
7. Our customers
• Well connected
• Empowered
• Ready to learn
• Want to share
• Want to create
9. The current state of play…
35000000
36000000
37000000
38000000
39000000
40000000
41000000
42000000
165,000,000
170,000,000
175,000,000
180,000,000
185,000,000
190,000,000
2008/2009 2009/2010 2010/2011 2011/2012 2012/2013
Total Loans Australia vs Qld 2008/2009 - 2012/2013
Australia
Queensland
13. Our customers have changed
• Find information instantly
• Busy but check things out
• They will walk away – especially from
traditional institutions
• Want us to listen to them
• Will switch allegiances
• Rely on 3rd party reviews and ratings
14. Orientate Outward
• Vision – encompass a higher purpose
• Values – include our community
• Make bold claims and act on them
• Make it easy for outside partners to work
with you
15. Get started
• Hold community conversations and
listen
• Delve deeper into the evidence
• Seek outside partners to work with
you on the solution
16. Community gets to have input
• Reposition your work practices
• Remove those processes that are a
barrier
• Collaborate with the community
• Allow the community in – with intent
17. Every child a reader
• Early literacy space – claim it, own it
• Intentionally improve parental skills
• Build own professional skills
• Do this in partnership
• Stake a bold claim
18. Wider research findings
• Make the public part of what we do
• Become central to community well-
being
• Beyond digitisation – creative re-use
• Develop funding for strategic
initiatives
Innovation Study: Challenges and Opportunities for Australia’s Galleries, Libraries,
Archives and Museums. CSIRO September 2014
23. Fundamental disruption
• Move from
• Curation, information providers
• Move to
• Enabling for creation, learning
and innovation
• With
• Collaborative & personalized
approach
24. #noexcuses
• Trust our customer – let them join
• Personalized loan periods
• Never turn a child away
• Find ways to let community choose
• Be intentional
• Get out of the library
The digital transformation the world is undergoing affects all aspects of our lives. Business, social, education, recreation and according to CSIRO signifies the death of the Industrial revolution where the defining driver was mass production.
The digital revolution creates a platform for personalised production, greater connection and collaboration – with our customer and each other. Creating a future for public libraries requires us to ask the big questions and understand the barriers our users face to better their lives – not the barriers that face them using the library.
What are the big questions facing our region? According to the UN the top 5 global trends are: read slide
Libraries can respond to these global trends by investigating collaboration and partnerships to provide the solutions at a local level. Education, increased creativity, innovation, taregeted job skills, improved business skills, are all solutions to these trends and are areas that public libraries can play an important role in to make a difference at the community level. Staking a claim in changing people’s lives at a very real level assures that we do not have a future as the museum of the book but an active future creating better lives, better communities and better organisations that we are a part of.
We need to be much more intentional about the choices that we make so that we can have a far greater impact. Its not about doing everything, but about doing those things that will make the biggest difference.
Other key drivers we need to be aware of: read slide
Look beyond satisfaction and performance measures that support our inward focus. Our statistics are all about us, Our strategic visions are about delivering a more cost efficient library, or best customer service, with a big BUT as we deliver these services on our terms with our rules – made with the 97% - 3% rule.
Is this our kodak moment? Libraries look at this slide and think about how to promote their collections of books. We are not about lending books. We are about changing peoples lives. Tell the story of Library Dividend findings – 96% did take out a book but the reason they came to libraries – overwhelmingly – was to help them with their hobby, to learn something, help them in their lives, - it is just at this point in time it was a book that helped them do that. In today’s world more and more it is YouTube that helps them do this.
Tell the story about libraries helping the community to actually do, make and create stuff. Libraries loaning plots of land for a community interested in gardening (not just give out seeds or collection items but help them actually garden), loaning sewing machines for those interested in learning to sew, overwhelming response to creating stuff
Currently we use statistics to prove the status quo – you may be thinking that library visits are going up and the community loves us so that our business proposition is okay as is.
Cracking open the institution of the library to allow the individual to determine how, when where and who they engage with and give them the power to shape their own library experience will require us to rethink our vision, reframe our policies and reposition our services. And for those who work within libraries this is a great challenge to our way of working. For when an institution actively works to become people centred and outward facing, control moves to the customer. And this letting go is the challenge that becomes our greatest opportunity.
On my travels throughout Australia I talk to people about their library experiences. From taxi drivers, Professors, Doctors, accountants, engineers, miners I get a variety of answers. Oh, they all like us but the common denominator of all their initial experiences with their library is this:
It was soooooo hard
The Professor of Medicine who migrated from Britain who tried to join her local library – it was harder than getting a driver’s licence and getting a bank card. It was sooooo hard.
The Accountant who tried to download an audiobook from her local library – I could not even find it on their website – I had to google it and then it was sooooo hard.
The 14 year old High School student loudly chastised and humiliated at the public library desk whose 6 books were confiscated because her family owed fines. It was sooooo hard.
The retiree who joined the library for the first time and made to line up 5 times in different lines to get the one book she wanted on reservation as the signup process did not allow reservations to be made immediately. It was soooooo hard.
And when I talk to the library staff from these libraries they pride themselves on their customer service, adherence to the one size fits all rules, and that they are there for the disadvantaged within their community. Never once experiencing the library from the customer side of the desk.
Our customers have changed. They can find information instantly, anywhere anytime. They are very busy but check things out, usually with other customer feedback on social networks, and they will walk away – especially from traditional institutions. They want us to listen to them and will switch allegiances quickly if they feel we are unresponsive. They totally ignore online advertising but do look for 3rd party reviews and ratings. This is a more powerful driver for change than the digital tools that enabled this power shift to happen and we must shift our thinking outward to respond to our new customers. If we truly put the individual customer at the centre of our service and personalise our services this will totally transform how we operate and engage.
To successfully orientate our libraries outward we need to start with our vision. It needs to shift to encompass a higher purpose and articulate the contribution the library makes to enable a better world for the residents in our communities. Our values also need to include our community and partners. Its not about us. We need to make bold claims and intentionally act on them. Outwardly facing libraries take deliberate actions to make it easier for the outside world to work with them. A good start is to hold community conversations and listen to what they are saying. Delve deeper into the evidence of what is facing your community – look at census trends, analyse membership data against postcodes and socio-economic data to enable intentional choices regarding solving community issues.
Repositioning our work practices, policies and procedures to deliberately remove barriers and to make it easier for the outside world to collaborate with us is also key to focusing outward. Working with the community, not doing to or for the community, means that the community gets to choose and collaborate with the library to achieve improved community outcomes.
One such outcome that libraries are totally positioned to own is for Every child to be a reader!
Libraries can own the Early Literacy space and drive this in partnership with all other service providers in our communities and intentionally become very professional in this space. Its not just storytime but move to intentionally improve parental skills around vocabulary, literacy and early childhood development for Under fives in partnership with all the service providers in this area to ensure we reach the hard to reach families. This is not about doing it alone. Then measure the difference made and shout about it to all who have funds. This has worked for Western Australia with their Better Beginnings program and in Queensland with the Best Start program, both attracting millions of dollars over a number of years. Claim this place. If we are intentional about this vision then our policies and procedures must change to eliminate barriers for children accessing the library. No child should be turned away even if we think the book will not come back.
The recent Innovation Study: Challenges and Opportunities for Australia’s Galleries, Libraries, Archives and Museums undertaken by CSIRO published in September 2014 made the following recommendations.
1.Making the public part of what we do
Many felt a deep reluctance within the sector to let go of the traditional position of authority among curators, librarians and archivists and a simultaneous reluctance for organisations to become genuinely more porous to outside contributors and collaborators. This initiative, involving a fundamental shift to open access, open sharing and greater collaboration with the public aims to effect this shift.
2. Becoming central to community wellbeing
Make the wellbeing of individuals and communities a deliberate and central part of each organisation’s purpose and vision. The focus is on both the value of the physical spaces as community centres, but also on the role the collections can play in fostering community memory, sense of self and pride, to the economy, and to community health and resilience as our population both ages and becomes more diverse.
3. Beyond digitisation – creative reuse
Shift the conversation from the difficulties of digitisation to possibilities of creative reuse. Many participants perceived the need to transition from a “push” to a “pull” model where publics are engaged from the beginning and help pull through digitised content based on specific needs, which shapes the form of digitisation and allows for creative reuse. Digitisation is about preservation, use and reuse to build cycles of creativity in which new or reshaped digital objects join the ‘collection’.
4. Developing funding for strategic initiatives
With the expected constraints in support from government, there is a need to transform the basis of funding towards philanthropy, partnerships with the corporate sector and direct support from the wider community. The growing expectation from the public for easy and seamless access to Australia’s distributed national collection, the pressures of the operating environment and similarities in the digital practice of GLAM organizations make cross-sector collaboration more obviously crucial for innovation, resource and knowledge sharing. CSIRO, 2014 Pp viii
So the future of libraries is exciting, bright and everchanging. For me the key to the future is to collaborate more with each other. The one library card initiatives in South Australia, Northern Territory and possibly Victoria are showing the way for limitless access to shared collections across the State. This is essential as access is not location or time dependedent in a digital world and this makes it easier for our customers, who we exist for, to access us. No longer making it soooo hard to use our services. But we need to go further.
The defining line between school libraries, public libraries, university libraries exists in our funding models. But what if we ignored that and enabled a discovery layer to access all the local, State and National catalogues for the user, be that student, school student, or community member.
A discovery layer that was personalised to my interests, needs, and location. A discovery layer that anticipated my needs and also linked me to local community events that I was interested in. A discovery layer that connected me to people of like interests, to content that I could be interested in, to the community I lived in
PERSONALISED DISCOVERY
It’s all about you. Based on your profile, who you follow and borrowing history, you receive personally tailored content.
. A limitless library – it only requires our will to make this happen.
We need to seek a fundamental disruption to revolutionary new services to be sustainable. Our future is not about making incrementatal improvements to our services but about challenging existing service models and developing completely new ones. Changing the fundamental definition of our profession and services from curation, information providers with a one size fits all approach to one that enables communities and people to create, learn, and innovate with a collaborative and personalized approach will not be easy.
No excuses – we do have the power it is up to us to have the will to change.
Be bold with our claims and visioning
Porous seams between different library types – just because our funding models are different does not mean that our communities are that different – work with each other, let each of our audiences in – share stuff
Focus outward
Be mobile
Its up to us to create a perfect future.