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- research-articleJune 2024Best Paper
Public Technologies Transforming Work of the Public and the Public Sector
- Seyun Kim,
- Bonnie Fan,
- Willa Yunqi Yang,
- Jessie Ramey,
- Sarah E Fox,
- Haiyi Zhu,
- John Zimmerman,
- Motahhare Eslami
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 20, pp 1–12https://doi.org/10.1145/3663384.3663407Technologies adopted by the public sector have transformed the work practices of employees in public agencies by creating different means of communication and decision-making. Although much of the recent research in the future of work domain has ...
- research-articleJune 2024
Bridging the Gap Between Time Management Research and Task Management App Design: A Study on the Integration of Planning Fallacy Mitigation Strategies
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 12, pp 1–14https://doi.org/10.1145/3663384.3663404Accurate time estimations are vital for meeting deadlines and reducing work-related stress, yet individuals frequently succumb to a wide-spread cognitive bias, the planning fallacy, resulting in poor time management. This research article reports on two ...
- research-articleJune 2024
‘Your Duties Are To Sweep A Floor Remotely’: Low Information Quality in Job Advertisements is a Barrier to Low-Income Job-Seekers’ Successful Use of Digital Platforms
- Sara Kingsley,
- Michael Six Silberman,
- Clara Wang,
- Robert Lambeth,
- Jiayin Zhi,
- Motahhare Eslami,
- Beibei Li,
- Jeffrey Bigham
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 18, pp 1–20https://doi.org/10.1145/3663384.3663403Digital platforms have become central in job search. Job-seekers’ experiences with these platforms, however, is a relatively new research area. This paper presents findings from 27 interviews with US low-income job-seekers. Job-seekers encountered many ...
- research-articleJune 2024
Unpacking Task Management Tools, Values, and Worker Dynamics
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 13, pp 1–16https://doi.org/10.1145/3663384.3663402As the complexity of daily tasks grows, knowledge workers experience challenges in managing tasks and risk skipping over some. Fortunately, various task management tools have become available, ranging from traditional tools, such as sticky notes, to ...
- research-articleJune 2024
Teacher, Trainer, Counsel, Spy: How Generative AI can Bridge or Widen the Gaps in Worker-Centric Digital Phenotyping of Wellbeing
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 3, pp 1–13https://doi.org/10.1145/3663384.3663401The increasing integration of computing technologies in the workplace has also seen the conceptualization and development of data-driven and algorithmic tools that aim to improve workers’ wellbeing and performance. However, both research and practice ...
- research-articleJune 2024Honorable Mention
AI and the Future of Collaborative Work: Group Ideation with an LLM in a Virtual Canvas
- Jessica He,
- Stephanie Houde,
- Gabriel E. Gonzalez,
- Darío Andrés Silva Moran,
- Steven I. Ross,
- Michael Muller,
- Justin D. Weisz
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 9, pp 1–14https://doi.org/10.1145/3663384.3663398The introduction of generative AI into multi-user applications raises novel considerations for the future of collaborative work. How might collaborative work practices change? How might we incorporate generative AI into shared tools with users’ needs at ...
- research-articleJune 2024
Temporal Aspects of Human-AI Collaborations for Work
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 8, pp 1–7https://doi.org/10.1145/3663384.3663397In this position paper we highlight the importance of temporal aspects in human-AI collaboration for work. We focus on chat-based interactions powered by Large Language Models (LLMs), because of their increasing availability and extensive use for ...
- research-articleJune 2024Honorable Mention
Trinity: A Design Fiction to Unravel the Present and Future Tensions in Professional Informatics and Awareness Support Tools
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 10, pp 1–15https://doi.org/10.1145/3663384.3663396In recent years, companies massively invested in videoconferencing and awareness support tools to support hybrid forms of collaborative work. Current market solutions feature various augmentations of videoconferencing software based on tracked ...
- research-articleJune 2024
Telepresence Robots for Remote Participation in Higher Education
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 6, pp 1–14https://doi.org/10.1145/3663384.3663394Telepresence robotics enable people to synchronously communicate and interact at a distance. The Covid-19 pandemic caused in-person teaching and research activities to migrate online in almost all society sectors (including higher education). In hybrid ...
- research-articleJune 2024
Non-Expert Programmers in the Generative AI Future
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 15, pp 1–19https://doi.org/10.1145/3663384.3663393Generative AI is rapidly transforming the practice of programming. At the same time, our understanding of who writes programs, for what purposes, and how they program, has been evolving. By facilitating natural-language-to-code interactions, large ...
- research-articleJune 2024
Toward More Inclusive and Accessible Futures of Remote Work Using a Feminist Geographical Lens
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 4, pp 1–10https://doi.org/10.1145/3663384.3663392While remote work may not be suitable for everyone, it holds promise, particularly for those shouldering domestic labor and responsibilities. Our position paper draws on feminist geography, enabling HCI and Futures of Work researchers to critically ...
- research-articleJune 2024
Working with AI Sound: Exploring the Future of Workplace AI Sound Technologies
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 2, pp 1–21https://doi.org/10.1145/3663384.3663391The workplace is a site for the rapid development and deployment of Artificial Intelligence (AI) systems. However, our research suggests that their adoption could already be hindered by critical issues such as trust, privacy, and security. This paper ...
- research-articleJune 2024
Drinking Chai with Your (AI) Programming Partner: Value Tensions in the Tokenization of Future Human-AI Collaborative Work
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 7, pp 1–15https://doi.org/10.1145/3663384.3663390The new technologies of generative AI present important ethical challenges for application design in relation to human work and future workplaces. Using an extended design fiction, we conducted a critical inquiry into possible futures of generative ...
- research-articleJune 2024
"It's like a rubber duck that talks back": Understanding Generative AI-Assisted Data Analysis Workflows through a Participatory Prompting Study
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 16, pp 1–21https://doi.org/10.1145/3663384.3663389Generative AI tools can help users with many tasks. One such task is data analysis, which is notoriously challenging for non-expert end-users due to its expertise requirements, and where AI holds much potential, such as finding relevant data sources, ...
- research-articleJune 2024
Empathy in Service Design: Prompting Employees' Empathy with Users through Love and Breakup Declarations
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 19, pp 1–14https://doi.org/10.1145/3663384.3663388Effectively prompting empathy from service employees towards users is a challenging yet essential endeavor to support user-centric approaches plebiscited by service companies. In this study, we investigate to which extent emotional and engaging users’ ...
- research-articleJune 2024Honorable Mention
Opportunities and Challenges for AI-Based Support for Speech-Language Pathologists
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 14, pp 1–14https://doi.org/10.1145/3663384.3663387Speech-Language Pathologists (SLPs) are professionals who work with children and adults in the prevention, assessment, diagnosis, and intervention for speech, language, and communication difficulties. This research investigates the experiences and ...
- research-articleJune 2024
Neurodivergence and Work in Human-Computer Interaction: Mapping the Research Landscape
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 5, pp 1–14https://doi.org/10.1145/3663384.3663386Work environments are commonly designed with non-disabled people in mind. In this contrasting review, we explore how Human-Computer Interaction (HCI) research approaches neurodivergence in workplace settings. We provide an in-depth analysis of eleven ...
- research-articleJune 2024
Enhancing Stress Understanding Through Team Reflection: Technology-Driven Insights in High-Stress Training Scenarios
- Surely Akiri,
- Vasundhara Misal,
- Sanaz Taherzadeh,
- J Lee Jenkins,
- Gary Williams,
- Helena Mentis,
- Andrea Kleinsmith
CHIWORK '24: Proceedings of the 3rd Annual Meeting of the Symposium on Human-Computer Interaction for WorkJune 2024, Article No.: 11, pp 1–18https://doi.org/10.1145/3663384.3663385Systems aimed at stress awareness and reflection training by those in high-stress work environments may aid the development of stress management skills to alleviate and manage future workplace traumas. However, there is a notable gap in research ...
- short-paperJune 2024
Exploiting Semantic Search and Object-Oriented Programming to Ease Multimodal Interface Development
EICS Companion '24: Companion Proceedings of the 16th ACM SIGCHI Symposium on Engineering Interactive Computing SystemsJune 2024, pp 74–80https://doi.org/10.1145/3660515.3664244Multimodal interaction has been adopted across various platforms and devices, with supporting tools enhancing the developer experience in developing (). While traditionally, these tools faced challenges balancing expressiveness and usability, recent ...
- abstractJune 2024
50 years of Research in Engineering Interactive Computing Systems: the CCL 1974 to EICS 2024 journey
- José Creissac Campos,
- Kris Luyten,
- Laurence Nigay,
- Philippe Palanque,
- Fabio Paternò,
- Lucio Davide Spano,
- Jean Vanderdonckt
EICS Companion '24: Companion Proceedings of the 16th ACM SIGCHI Symposium on Engineering Interactive Computing SystemsJune 2024, pp 92–96https://doi.org/10.1145/3660515.3663603This panel commemorates the 50th anniversary of the IFIP TC2 Working Conference on Command Languages (CCL) and the 30th anniversary of the workshop series on Design Specification and Verification of Interactive Systems (DSV-IS), and uses that ...