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    Verbal and Non Verbal Communication 2019

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    Russel Jil Gonzales
    Verbal and non-verbal communication are the two primary types of human communication. Verbal communication involves the exchange of information through spoken language, while non-verbal communication conveys messages through facial expressions, gestures, eye contact, and other physical or visual cues. Both types of communication serve important functions, with verbal allowing the exchange of ideas and concepts, and non-verbal providing additional context through body language and other signals. Effective communication requires strong listening skills from all parties as well as an awareness of both verbal and non-verbal channels.

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    Verbal and Non Verbal Communication 2019

    Uploaded by

    Russel Jil Gonzales
    377 views29 pages
    Verbal and non-verbal communication are the two primary types of human communication. Verbal communication involves the exchange of information through spoken language, while non-verbal communication conveys messages through facial expressions, gestures, eye contact, and other physical or visual cues. Both types of communication serve important functions, with verbal allowing the exchange of ideas and concepts, and non-verbal providing additional context through body language and other signals. Effective communication requires strong listening skills from all parties as well as an awareness of both verbal and non-verbal channels.

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    Verbal and non verbal

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    Verbal and non-verbal communication are the two primary types of human communication. Verbal communication involves the exchange of information through spoken language, while non-verbal communication conveys messages through facial expressions, gestures, eye contact, and other physical or visual cues. Both types of communication serve important functions, with verbal allowing the exchange of ideas and concepts, and non-verbal providing additional context through body language and other signals. Effective communication requires strong listening skills from all parties as well as an awareness of both verbal and non-verbal channels.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    377 views29 pages

    Verbal and Non Verbal Communication 2019

    Uploaded by

    Russel Jil Gonzales
    Verbal and non-verbal communication are the two primary types of human communication. Verbal communication involves the exchange of information through spoken language, while non-verbal communication conveys messages through facial expressions, gestures, eye contact, and other physical or visual cues. Both types of communication serve important functions, with verbal allowing the exchange of ideas and concepts, and non-verbal providing additional context through body language and other signals. Effective communication requires strong listening skills from all parties as well as an awareness of both verbal and non-verbal channels.

    Copyright:

    © All Rights Reserved
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    Download as pdf or txt
    of 29

    VERBAL COMMUNICATION

    The use of sounds and language to relay a


    message. It serves as a vehicle for expressing
    desires, ideas and concepts and is vital to the
    processes of learning and teaching.

    Messages or information is exchanged or


    communicated through words.
    Types of Verbal Communication
    There are the two basic types of
    verbal communication.

    Interpersonal communication

    Public speaking
    Interpersonal communication
    generally refers to a two-way
    exchange that involves both talking
    and listening.
    Public speaking involves one
    or more people delivering a
    message to a group.
    Verbal communication has many
    purposes, but its main function is
    relaying a message to one or more
    recipients.
    Verbal communication can be
    used to inform, inquire, argue and
    discuss topics of all kinds. It is vital to
    teaching and learning, as well as
    forming bonds and building
    relationships with other people.
    NON VERBAL COMMUNICATION
    The process of communication through
    sending and receiving wordless messages.

    It is the exchange of information or


    message between two or more persons
    through gestures, facial expressions, eye
    contact, proximity, touching etc. and
    without using any spoken or written word.
    FORMS OF NON VERBAL COMMUNICATION

     Paralinguistics are the voice involved in


    communication other than actual language and
    involves voice quality, rate, pitch, volume, speaking
    style, as well as rhythm, intonation and stress.
     Proxemics deals with the concept
    of space element in communication.
    Proxemics explains four zones of spaces
    namely intimate personal, social and public.
    According to Edward T. Hall, the amount of
    space we maintain between ourselves and the
    persons with whom we are communicating
    shows the importance of the science of
    proxemics. In this process, it is seen how we
    feel towards the others at that particular
    time.
    Distance

    Hall defines four primary distance zones:


    (i) intimate (touching to eighteen inches)
    distance,
    (ii) personal (eighteen inches to four feet)
    distance,
    (iii) social (four to twelve feet) distance, and

    (iv) public (more than twelve feet) distance.


    ➢ Intimate distance is considered
    appropriate for familiar relationships and
    indicates closeness and trust.
    ➢ Personal distance is still close but keeps
    another "at arm's length" the most
    comfortable distance for most of our
    interpersonal contact.
    ➢ Social distance is used for the kind of
    communication that occurs in business
    relationships and, sometimes, in the
    classroom.
    ➢ Public distance occurs in situations
    where two-way communication is not
    desirable or possible
     Artifactics studies about the non
    verbal signals which emerges from
    personal accessories--dresses or
    fashion accessories worn.
    Clothing

    The types of clothing that an individual


    wears conveys nonverbal cues about his or
    her personality, background and financial
    status, and how others will respond to them.
    An individual's clothing style can demonstrate
    their culture, mood, level of confidence,
    interests, age, authority, and values/beliefs
     Chronemics deal with the time aspects of
    communication and also include importance
    given to the time. Some issues explaining this
    concept are pauses, silences and response lag
    during an interaction.
     Kinesics mainly deals with the body
    languages such as postures, gestures, head
    nods, leg movements etc.
    Gestures

    Gestures may be made with the hands,


    arms or body, and also include movements
    of the head, face and eyes, such as winking,
    nodding, or rolling one's eyes.
    Adapters

    The kinds of scratching, rubbing, tapping,


    and touching that people often do with their
    hands.
    They may not be perceived as
    meaningfully related to the speech in which
    they accompany, but may serve as the basis
    for dispositional inferences of the speaker's
    emotion (nervous, uncomfortable, bored.)
    Posture

    There are many different types of body


    positioning to portray certain postures,
    including slouching, towering, legs spread,
    jaw thrust, shoulders forward, and arm
    crossing. The posture or bodily stance
    exhibited by individuals communicates a
    variety of messages whether good or bad.
    Symbolic

    Other hand movements are considered to


    be gestures. They are movements with
    specific, conventionalized meanings called
    symbolic gestures. Familiar symbolic gestures
    include the "raised fist," "bye-bye," and
    "thumbs up." In contrast to adapters,
    symbolic gestures are used intentionally and
    serve a clear communicative function.
    Eye contact

    Eye contact is the instance when two


    people look at each other's eyes at the same
    time; it is the primary nonverbal way of
    indicating engagement, interest, attention
    and involvement.
    Haptics
    The study of touching as nonverbal
    communication, and haptic communication
    refers to how people and other animals
    communicate via touching.
    Touches among humans that can be defined as
    communication include handshakes, holding
    hands, kissing (cheek, lips, hand), back
    slapping, high fives, a pat on the shoulder,
    and brushing an arm.
    STRATEGIES FOR EFFECTIVE
    COMMUNICATION
    1. Listening
    Good listening skills and showing a
    genuine interest are attributes of a
    successful communicator.
    2. Use Names
    When meeting people make sure you
    hear the person's name and use it right away
    so you will remember it. If you are not sure
    what the person said, ask him/her to repeat
    it.
    3. Get to the Point
    Show value for people's time by being as
    concise as possible when giving information.
    Do not give lengthy, unnecessary details and
    don't make excuses for your mistakes. Answer
    the question and give important information
    only.
    4. Let Others Talk
    Don't be a person who does all the talking.
    What you are saying may be of interest to you
    only. Keep the other person in mind, giving
    him/her a chance to be a part of the
    conversation. Look for signals that you may be
    boring your listener and ask questions to
    involve them in the conversation.
    5. Non-verbal Language
    95% percent of our communication is non-
    verbal, which includes: eye movement, tone
    of voice, posture, facial expressions and hand
    gestures. When talking to someone keeping
    eye contact without staring shows a sense of
    confidence. Be aware of non-verbal
    communication and keep it consistent with
    your message.
    6. Vocal Cues
    Do not use an excessive amount of 'filler'
    words (sayings or words repeated often),
    sounds such as "uh, um" or use lengthy
    pauses during conversation. The listener will
    lose interest in what you are saying and will
    become bored.

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