Online Retailing
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Recent papers in Online Retailing
This paper presents a model conceptual framework that is aimed at promoting trust in the online retailing environment in the Kingdom of Saudi Arabia (KSA). Despite rapid Internet growth, the development of online retailing in Saudi Arabia... more
The rapid growth of electronic commerce (e-commerce) across the globe has led to a growing demand for better understanding of this phenomenon. While the assertion in the popular press is that there seems to be an understanding among... more
The usage of the internet-based technologies, particularly social networking sites such as Facebook and Twitter as business platforms can be a critical strategy in enhancing an online retail outlet's reach and operational efficiency. This... more
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US retail giant Walmart acquisition of 77% controlling stake in Flipkart in May 2018 has set a new chapter in the Indian online retail market. The deal gave the much-needed confidence to online retail stores who are already cash starving... more
This chapter investigated factors that affect e-shopping acceptance among Nigerians. The extended unified theory of acceptance and use of technology (UTAUT2) model was adopted with some adjustments. Since the study focused on... more
Underpinned by the Bagozzi and Dholakia (1999) goal setting and striving framework this research firstly develops a negative online customer experience model after which regulatory focus theory is used to compare this model with a... more
In spite of the huge increase in internet usage in Kenya over the past years, the usage of online retailing services in Kenya is still very low, thereby posing an existential threat to the service providers. To induce more initial users... more
The literature has consistently demonstrated that consumers' perception of online stores' service quality is influenced by several factors such as technology use skills, knowledge, income, gender, age, and marital status. This study seeks... more
The purpose of this study is to explore online consumers' experiential response towards visual user-generated content in online shopping environments for fashion online shopping. The Stimulus-Organism-Response (S-O-R) framework has... more
This chapter investigated factors that affect e-shopping acceptance among Nigerians. The extended Unified Theory of Acceptance and Use of Technology (UTAUT2) model was adopted with some adjustments. Since the study focused on... more
In the online retail industry, customer satisfaction has been identified as a strategic tool for competitive advantage. As a result of lack of physical interaction and high customer churn rate, firms in the online retail industry are... more
The study investigates theoretical framework of non-store retail management and online retail management in the first chapter and types of buying and compulsive buying in the second. For this purpose, the study investigated the... more
US retail giant Walmart acquisition of 77% controlling stake in Flipkart in May 2018 has set a new chapter in the Indian online retail market. The deal gave the much-needed confidence to online retail stores who are already cash starving... more
This paper will contribute to current academic literature in the area of online retailing and consumer behaviour. Our research outlines a survey conducted with respondents from the UK to ascertain their attitudes to grocery shopping both... more
The usage of the internet-based technologies, particularly social networking sites such as Facebook and Twitter as business platforms can be a critical strategy in enhancing an online retail outlet’s reach and operational efficiency. This... more
This research determines whether association exist between the demographic characteristics of online shoppers, such as education, age, gender, monthly income, occupation, marital status and their online purchase frequency. Web survey has... more
The influence of e-commerce sites are at a boom in the modern era. People prefer leisure over money and therefore the e-tail service comes to their rescue. Hassle-free delivery of every possible item adds to the buyers’ satisfaction;... more
Spiritual advertising conceptually means the advertising with the spiritual meanings, spiritual content, spiritual messages and spiritual appeal. Though, sometimes it is difficult to define spiritual advertising as it is a broad concept.... more
The traditional retailing sector is under pressure through competition from low-cost online retailers. Certain types of retailers, such as stores selling music and videos, have shrunk dramatically with the introduction of new forms of... more
Today, online retail businesses focused on the adoption of customer-centric approaches and process improvements in the business. Since the last few decades, information technology trends and internet technologies are providing business... more
In recent times, Ghanaian banking environment has been keenly competitive and therefore requires the banks to be more adept in their strategic approach to meet the growing demands of customers. Effective management of customer... more
El presente documento es una demostración del uso del algoritmo a priori en la computación de reglas de asociación en las transacciones de un comercio minorista en línea registrado en el Reino Unido en el periodo 01/12/2009 - 09/12/2011,... more
Measuring service quality in online retail is critical. The purpose of this paper is to put in foreground key methodological issues of prevailing research related to scale development for the measurement of service quality in the context... more
This study sought to establish the effect of perceived attributes, perceived risk and perceived value on usage of online retailing services in Nairobi, Kenya. It employed a descriptive, correlational, survey design whereby a sample of 391... more
The main purpose of the chapter is to empirically analyze the impact of trust, innovation, usefulness, concentrated product category, and customer support service on commitment which in turn influences eWOM and sustainable consumption.... more
Purpose Measuring service quality in online retail is critical. The purpose of this paper is to put in foreground key methodological issues of prevailing research related to scale development for the measurement of service quality in the... more
The influence of e-commerce sites are at a boom in the modern era. People prefer leisure over money and therefore the e-tail service comes to their rescue. Hassle-free delivery of every possible item adds to the buyers’ satisfaction;... more
The usage of the internet-based technologies, particularly social networking sites such as Facebook and Twitter as business platforms can be a critical strategy in enhancing an online retail outlet’s reach and operational efficiency. This... more
The influence of e-commerce sites are at a boom in the modern era. People prefer leisure over money and therefore the e-tail service comes to their rescue. Hassle-free delivery of every possible item adds to the buyers’ satisfaction;... more
The influence of e-commerce sites are at a boom in the modern era. People prefer leisure over money and therefore the e-tail service comes to their rescue. Hassle-free delivery of every possible item adds to the buyers' satisfaction;... more
Terms, such as “out-of-stock,” “sold out,” and “unavailable” are commonly used by retailers to communicate a product or brand outage. Although these terms are technically equivalent, prior research on product outage and product scarcity... more