- University of Basel, Switzerland, Gesellschaftswissenschaften, Department Memberadd
- Migration, Migration Studies, Netnography, Polish Migration, Enlargement and Integration in the EU, HRM & Organisational Behaviour, and 18 moreMobility/Mobilities, Transnational Labour Migration, Migration mobilities, Labor Migration, Employment of Hospitality and Tourism Management, VFR travel, Transnational migration, Contemporary International Migration, Tourism Studies, Transnationalism, International Migration, Highly Skilled Migrants, Social Networks, Sociology of Tourism, Sociology of Migration, Tourism mobilities, Sustainability (Organisational Strategy), and Film Induced Tourismedit
- My research interests include tourism labour & human capital issues as well as contemporary forms of mobility. I have... moreMy research interests include tourism labour & human capital issues as well as contemporary forms of mobility. I have published in a range of journals, such as Annals of Tourism Research, Tourism Management, Sociological Review or Journal of Further and Higher Education and co-edited two special issues: on Reconceptualising VFR Mobilities in Population, Space and Place, 2015 (with Cohen & Williams) and Human Capital, Competences and Youth migration in JEMS, 2019 (with Lulle & Emilsson).edit
This paper examines how tourism employment and workplace experiences influence migrant workers' adaptation in the host society. It is argued that tourism employment provides access to multiple social networks, which subsequently supports... more
This paper examines how tourism employment and workplace experiences influence migrant workers' adaptation in the host society. It is argued that tourism employment provides access to multiple social networks, which subsequently supports the improvement of foreign workers’ social and cultural competencies. Such networks also help to compensate for the negative aspects of tourism work and migration. In addition, the paper considers how relationships among international workers inform chain migration and influence subsequent recruitment practices and migration experiences. The findings stem from a wider study of the experiences of Polish migrant workers employed in the UK tourism sector using qualitative and quantitative data.
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Purpose This paper is drawn from a wider study that explores the experiences of Polish migrant workers in the UK’s hospitality sector across the UK. It focuses on findings that reveal the profile of Polish migrant workers and the methods... more
Purpose
This paper is drawn from a wider study that explores the experiences of Polish migrant workers in the UK’s hospitality sector across the UK. It focuses on findings that reveal the profile of Polish migrant workers and the methods used for accessing employment by Poles in the UK hospitality sector.
Design/ methodology/ approach
The paper draws on primary data collected through qualitative and quantitative methods comprising an online survey, interviews and netnography.
Findings
The profile of workers emerging from the study indicates that those who work or worked in UK hospitality are predominantly young, female and highly qualified. Migrants work in various hospitality departments and an important pattern shows that they gradually move to jobs in supervisory and front-of-house positions. Informal methods for accessing employment used by highly qualified people suggest migrants’ lack knowledge of local institutions and labour practices that would allow them to choose jobs more relevant to their qualifications.
Research limitations/ implications
A principal limitation of this study, as with all internet surveys, is the difficulty in claiming the representativeness of the sample. This limitation is compensated by the use of other research methods.
Practical implications
The research identifies three possible explanations for choosing jobs in hospitality. It further suggests practical implications for recruitment and selection.
Originality/ value
This study aims to answer some of the ‘unknowns’ about the profile of Polish migrants employed in the UK hospitality sector and to yield some insights into migrants’ methods for accessing employment. It will therefore address the gap in the research.
Keywords: migrant workers, Polish migrants, labour market, United Kingdom,
Paper type: research paper
This paper is drawn from a wider study that explores the experiences of Polish migrant workers in the UK’s hospitality sector across the UK. It focuses on findings that reveal the profile of Polish migrant workers and the methods used for accessing employment by Poles in the UK hospitality sector.
Design/ methodology/ approach
The paper draws on primary data collected through qualitative and quantitative methods comprising an online survey, interviews and netnography.
Findings
The profile of workers emerging from the study indicates that those who work or worked in UK hospitality are predominantly young, female and highly qualified. Migrants work in various hospitality departments and an important pattern shows that they gradually move to jobs in supervisory and front-of-house positions. Informal methods for accessing employment used by highly qualified people suggest migrants’ lack knowledge of local institutions and labour practices that would allow them to choose jobs more relevant to their qualifications.
Research limitations/ implications
A principal limitation of this study, as with all internet surveys, is the difficulty in claiming the representativeness of the sample. This limitation is compensated by the use of other research methods.
Practical implications
The research identifies three possible explanations for choosing jobs in hospitality. It further suggests practical implications for recruitment and selection.
Originality/ value
This study aims to answer some of the ‘unknowns’ about the profile of Polish migrants employed in the UK hospitality sector and to yield some insights into migrants’ methods for accessing employment. It will therefore address the gap in the research.
Keywords: migrant workers, Polish migrants, labour market, United Kingdom,
Paper type: research paper
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This paper seeks to advance our understanding of recruitment strategies focusing on a hitherto undeveloped research area, which scrutinises the relationship between social media and recruitment strategies in the context of facilitating... more
This paper seeks to advance our understanding of recruitment strategies focusing on a hitherto undeveloped research area, which scrutinises the relationship between social media and recruitment strategies in the context of facilitating international migration. The case study used to explore this activity is migrant workers from Poland seeking and engaging in employment in the UK hospitality sector. Using empirical findings, the paper outlines the role of the Internet fora as a transnational platform for job searching and job advertising, emphasizing migrants’ role as recruitment agents.
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This paper draws on qualitative research in Basel, Switzerland with highly skilled migrant women from various European nationalities employed in a number of professional sectors. It seeks to contribute to the literatures on the... more
This paper draws on qualitative research in Basel, Switzerland with highly skilled migrant women from various European nationalities employed in a number of professional sectors. It seeks to contribute to the literatures on the sociologies of migration and the sociologies of everyday life by intersecting a conceptual link of ‘affective habitus’ to the phenomenology of material culture in unpacking how emotions triggered by objects shape settling practices in host societies. The analysis centres on pathways of cultural production as they unfold through memories, objects and experiential return visits. We find sociological depth in applying ‘affective habitus’ as the conceptual framing to examine how mediations of memory and emotions can extend understandings of how women migrants create agentic ways to settle in new host societies while making cultural accommodations. We theorise the conceptual terrain of ‘affective habitus’ through a phenomenological approach to gendered migrancy and cultural materiality in everyday life.
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By giving voice to highly-skilled mobile professional women who have relocated to Switzerland from various European countries, representing different nationalities, duration of migration and family circumstances, we shed light on the... more
By giving voice to highly-skilled mobile professional women who have relocated to Switzerland from various European countries, representing different nationalities, duration of migration and family circumstances, we shed light on the experiences of hosting-an under-researched segment of Visiting Friends and Relatives (VFR) mobilities. Our findings reveal a threefold investigation to sociality, tourism and mobility, by drawing on empirical insights to three angles: that of, culture, intimacy and identity as pathways to transformative social practices among hosts and guests. Highly-skilled mobile professional women"s hosting practices reflect a laboratory of sociality whereupon relations of closeness and proximity are tested under new conditions of social and private life in the new destination country.
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The increasing number of people leading more mobile lives, with spatially dispersed families, raises questions over how they maintain their family life and friendships, and how this is shaped and shapes different forms of migration, and... more
The increasing number of people leading more mobile lives, with spatially dispersed families, raises questions over how they maintain their family life and friendships, and how this is shaped and shapes different forms of migration, and different patterns of Visiting Friends and Relatives (VFR). This paper develops an explanatory framework for conceptualizing and analyzing VFR mobilities, seeking to draw together threads from migration, mobilities and tourism studies. In unpacking the notion of VFR, this paper understands VFR mobilities as being constituted of diverse practices, and discusses five of the most important of these: social relationships, the provision of care, affirmations of identities and roots, maintenance of territorial rights, and leisure tourism. While these five types of practices are considered sequentially in this paper, they are in practice often blurred and overlapping. The interweaving of these practices changes over time, as does the meaning and content of individual practices, reflecting changes in the duration of migration, life cycle stage, individual goals and values, and the broader sets of relationships with and social obligations to different kin and friends.
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The conditions which determine the acquisition of skills by migrants are still poorly understood. This paper addresses two of those conditions: the temporality of the acquisition of competences, whether the number and duration of... more
The conditions which determine the acquisition of skills by migrants are still poorly understood. This paper addresses two of those conditions: the temporality of the acquisition of competences, whether the number and duration of migrations matter, as well as the spatiality, or the variation across countries of origin and return. Based on a large-scale online panel survey of returned young migrants in nine European countries, the significance of time (duration) and space (number of migrations) in the acquisition of skills and competences are examined. The findings reveal that young European returnees’ experiences gained abroad result in largely positive outcomes but with significant differences between formal qualifications, language skills and personal and cultural competences. However, their acquisition of skills and competences is mediated by temporality – the combination of number of trips, and duration of migration. Spatiality is also important, with outcomes depending on the destination countries, and whether migration and return are from or to rural versus urban areas. These indicate that structural considerations continue to shape individual migration experiences within the EU's freedom of movement space.
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While a wider context of crisis and neoliberal practices engulfing academia has triggered a variety of debilitating impacts on both education and academic working lives, tourism academia remains an insulated workplace, slowly responding... more
While a wider context of crisis and neoliberal practices engulfing academia has triggered a variety of debilitating impacts on both education and academic working lives, tourism academia remains an insulated workplace, slowly responding to efforts corresponding to a politics of care, diversity and inclusivity. In highlighting attention to the issue of gender equity in tourism academia, this paper draws on netnographic analysis from one global electronic mailing list and analyses empirical data on the issues of "gender", "women" and "diversity". The case study brings to the fore the urgency of addressing these issues as regards tourism academia. The latter is a space that we argue would benefit from enactments that nurture affectivities of solidarity. These are exemplified in the form of caring, compassionate and feeling fuelled inclusive workplaces. This paper aims to stimulate further debate in underscoring the need to introduce what we term "unbounded feminisms of solidarity and compassion".
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This study aims to fill an empirical void in our understanding of how doctoral students, both domestic and international, cope with loneliness and isolation, and what types of tactics they use during different phases of their doctoral... more
This study aims to fill an empirical void in our understanding of how doctoral students, both domestic and international, cope with loneliness and isolation, and what types of tactics they use during different phases of their doctoral studies to overcome such issues. Data gathered through a netnographic study show that loneliness is a major problem for both domestic and international students and that it occurs at different stages of the doctoral study. Tactics used by participants to deal with this issue include multiple forms of (face to face and online) social interaction, professional development and escape from the doctorate. The paper discusses avenues for further research alongside some practical recommendations that might be implemented at universities to decrease feelings of isolation among students and further reduce drop-out rates.
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YMOBILITY develops a comprehensive research programme which addresses the following issues: (i) identifying, and quantifying, the main types of international youth mobility in the EU, and their key characteristics; (ii) understanding what... more
YMOBILITY develops a comprehensive research programme which addresses the following issues: (i) identifying, and quantifying, the main types of international youth mobility in the EU, and their key characteristics; (ii) understanding what determines which individuals do and which do not participate in international mobility as personal and professional development strategies: their motives, migration channels and information sources; (iii) analysing the individual outcomes in terms of both employability and careers and non-economic terms; (iv) analysing the territorial outcomes for the regions of both origin and destination, in economic, demographic and cultural terms; (v) differentiating between short-term and long-term outcomes, taking into account return migration and future intentions to migrate; (vi) identifying implications for policies in migration but also of education, the economy and housing.
The research will utilise existing secondary data for the whole of the EU, but will mainly rely on primary quantitative data (large-scale surveys) and qualitative data (interviews). The study will focus on 9 countries representing different contexts for youth mobility: Romania, Slovakia and Latvia; the UK and Sweden; Germany, Italy, Ireland and Spain. The policy analysis will be informed by interviews undertaken with key informants. Experimental methods will be used to assess how individuals will respond to different scenarios of future economic and social change.
The research will utilise existing secondary data for the whole of the EU, but will mainly rely on primary quantitative data (large-scale surveys) and qualitative data (interviews). The study will focus on 9 countries representing different contexts for youth mobility: Romania, Slovakia and Latvia; the UK and Sweden; Germany, Italy, Ireland and Spain. The policy analysis will be informed by interviews undertaken with key informants. Experimental methods will be used to assess how individuals will respond to different scenarios of future economic and social change.
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This article draws on qualitative research in Basel, Switzerland with highly skilled migrant women from various European nationalities employed in a number of professional sectors. It seeks to contribute to the literatures on the... more
This article draws on qualitative research in Basel, Switzerland with highly skilled migrant women from various European nationalities employed in a number of professional sectors. It seeks to contribute to the literatures on the sociologies of migration and the sociologies of everyday life by intersecting the conceptual frame of ‘affective habitus’ with the phenomenology of material culture in unpacking how emotions triggered by objects shape settling practices in host societies. The analysis centres on pathways of cultural production as they unfold through memories, objects and experiential return visits. The authors find sociological depth in applying ‘affective habitus’ as the conceptual framing to examine how mediations of memory and emotions can extend understandings of how women migrants create agentic ways to settle in new host societies while making cultural accommodations. The conceptual terrain of ‘affective habitus’ is theorised through a phenomenological approach to gen...
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Emigranci często znajdują zatrudnienie w pracochłonnym sektorze dualnego rynku pracy (Piore 1979). Dzieje się tak zazwyczaj na nieformalnych rynkach pracy, ale dotyczy to także emigrantów poakcesyjnych, którzy podjęli pracę w Wielkiej... more
Emigranci często znajdują zatrudnienie w pracochłonnym sektorze dualnego rynku pracy (Piore 1979). Dzieje się tak zazwyczaj na nieformalnych rynkach pracy, ale dotyczy to także emigrantów poakcesyjnych, którzy podjęli pracę w Wielkiej Brytanii w ostatnim dziesięcioleciu. Przystąpienie Polski do Unii Europejskiej i otworzenie rynku pracy w 2004 nie zmieniło tego stanu – Polacy, nawet dobrze wykwalifikowani, chętnie wybierali hotelarstwo, czy to jako letni epizod, tymczasową, bądź też stałą pracę. Trzeba zaznaczyć, że przez ostatnie lata zbudowali oni sobie reputację pracowników o nienagannej kulturze pracy (Anderson et al. 2006; Mathews and Ruhs 2007; Lyon and Sulcova 2009; Devine et al. 2007). W odróżnieniu od innych grup emigrantów, z polskimi wiążą się specyficzne normy kulturowe -Polacy w Wielkiej Brytanii dali się poznać jako profesjonalni, punktualni, ale i elastyczni pod względem godzin pracy -chętnie pracują dlugo i biorą dodatkowe godziny, kiedy są potrzebni (Moriarty et al....
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Immigrant workers are foreign-born individuals employed in tourism and hospitality. The sector often relies heavily on immigrant workers, and new migrants frequently enter the labour market through employment in tourism and hospitality.... more
Immigrant workers are foreign-born individuals employed in tourism and hospitality. The sector often relies heavily on immigrant workers, and new migrants frequently enter the labour market through employment in tourism and hospitality. Migrants remain overrepresented in some sectors and domains of organisational activity. They often experience labour segregation, mistreatment and underemployment. However, the relative ease of access to hospitality and tourism jobs makes them appealing to mobile, lifestyle sojourners. Other positive dimensions of employment in the sector, including opportunities to develop new skills and organisational networking, also facilitate migrants’ settlement and adjustment. Immigrant workers drive organisational efficiencies and help ensure that the sector functions; they also have potential to transform organisations, communities and destinations.
Research Interests: Organizational Behavior, Sociology, Social Networking, Organizational Culture, Migration, and 12 moreLabor Migration, International Migration, Migration Studies, Sociology of Migration, Transnational migration, Contemporary International Migration, Transnational Labour Migration, Hospitality, Production economics, Transnational Migration, Sociological, and Music Information Dynamics
This article explores the implications for recruitment and retention in the hospitality industry as a result of the increasing involvement of Polish migrants in the workforce. The research draws on primary data collected using... more
This article explores the implications for recruitment and retention in the hospitality industry as a result of the increasing involvement of Polish migrants in the workforce. The research draws on primary data collected using netnography, a modern version of ethnography, from a sample of Polish migrant workers. The merits and difficulties of using this technique are explored and the rationale for the use of netnography as an appropriate research method is outlined. A number of findings are discussed relating to job choice, methods of job seeking, English language issues, and status of the sector. Initial findings indicate it is common for Poles to find their first job in the UK in the hospitality sector due to low entry barriers, ease of access, the lack of required specific skills, high staff turnover, and demand for seasonal workers. There is also a common trend in perceiving the sector as a transient one. In light of these findings the implications for the recruitment and retent...
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Research Interests: Business, Marketing, Human Geography, European Studies, Hospitality Studies, and 15 moreHospitality Management, Migration, Labor Migration, Labour Studies, Human Resource, Enlargement and Integration in the EU, Migrant labour, Globalisation and the labour market, Hospitality, Migrant workers, Foreign Language, Hospitality Industry, Hospitality and Tourism, Migrant Worker, and Commercial Services
Research Interests: Languages, Human Geography, Language Acquisition, Hospitality Studies, Hospitality Management, and 15 moreHuman Resource Management, Labor Migration, Information organisation, Globalisation and the labour market, Language Learning, EU Enlargement, Language Skills, Human Resources in Tourism and Hospitality, Hotel Management, Country of Origin, Data Collection, Interpersonal Relations, Eco Tourism, Commercial Services, and Human Resource Management Practices
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Research Interests: Higher Education, Coping Strategies, Doctoral Supervision, Cyberculture, Globalization And Higher Education, and 15 moreHigher Education Management, Higher Education Studies, Netnography, Cyberspace, Career Development, Doctoral education, Loneliness, Education Systems, Doctoral Programme, Doctoral experience, Experiences of loneliness, Coping Behaviors, Coping Behaviours, Lonely, and International Doctoral Students
PurposeThis paper aims to introduce the notion of investigative research on the internet (IRI) and conceptualise its processes through the principle of streaming. It seeks to discuss the similarities and differences between IRI and... more
PurposeThis paper aims to introduce the notion of investigative research on the internet (IRI) and conceptualise its processes through the principle of streaming. It seeks to discuss the similarities and differences between IRI and netnography and considers various aspects of the IRI process, including site selection, sampling, data collection and analysis.Design/methodology/approachInvestigative internet‐based research uses the techniques of ethnography and netnography, including variations of participant observation and analysis of visual and textual material. Three international empirical cases are used to illustrate the application of IRI and streaming in research on international workers, consumer cultures and on emerging business phenomena.FindingsIRI has a number of potential applications for hospitality management academics and practitioners. Streaming can help to understand the processes involved in conducting netnographic research, and streaming is a more appropriate way t...