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    Breakdown Report

    Uploaded by

    Ivandro Pinto Ferreira
    A lightning strike on January 14, 2019 caused network outages affecting several departments. Two distribution switches were burned, disrupting the internet and network for five departments for 3 working hours on the 14th and 15th, and the finance department for 1 hour on the 17th. The CCTV system was also impacted, with a 14 day partial outage. The total cost to replace damaged equipment was 25,000 MTs. Preventative actions include improving lightning and earth protection circuits.

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    Breakdown Report

    Uploaded by

    Ivandro Pinto Ferreira
    968 views3 pages
    A lightning strike on January 14, 2019 caused network outages affecting several departments. Two distribution switches were burned, disrupting the internet and network for five departments for 3 working hours on the 14th and 15th, and the finance department for 1 hour on the 17th. The CCTV system was also impacted, with a 14 day partial outage. The total cost to replace damaged equipment was 25,000 MTs. Preventative actions include improving lightning and earth protection circuits.

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    A lightning strike on January 14, 2019 caused network outages affecting several departments. Two distribution switches were burned, disrupting the internet and network for five departments for 3 working hours on the 14th and 15th, and the finance department for 1 hour on the 17th. The CCTV system was also impacted, with a 14 day partial outage. The total cost to replace damaged equipment was 25,000 MTs. Preventative actions include improving lightning and earth protection circuits.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    968 views3 pages

    Breakdown Report

    Uploaded by

    Ivandro Pinto Ferreira
    A lightning strike on January 14, 2019 caused network outages affecting several departments. Two distribution switches were burned, disrupting the internet and network for five departments for 3 working hours on the 14th and 15th, and the finance department for 1 hour on the 17th. The CCTV system was also impacted, with a 14 day partial outage. The total cost to replace damaged equipment was 25,000 MTs. Preventative actions include improving lightning and earth protection circuits.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 3

    IT Department Report

    Breakdown Report

    Date of Breakdown: 14/01/2019


    Time: 3:25 PM
    Location: Packhouse
    Causes of the breakdown: Lightening Strike

    • Affected services/equipment’s

    • Network/Internet (Distribution Switch)


    2 distribution switches burned affecting internet and network connections at HR, Quality, Intake, PHD
    and Dispatch and finance office in 14th and 15th of January and finance department in 17 th of January. To
    minimize

    Figure 1: Burned switches on the left and the temporary solution

    Summary:
    Downtime: 3 working hours of downtime for HR, Quality, Intake, PHD and
    Dispatch offices in 14th and 15th of January. And 1 working hour of
    downtime for Finance department on 17th of January
    Corrective actions (actions taken to
    recover the affected service):

    Cost (cost of equipment used or to be For now 12.500,00 MTs where used to replace one of the
    used to recover the affected service): switches. An additional 12.500,00 MTs will be required to restore
    the network quality as it was before. i.e. the total cost to replace
    the switches is 25.000,00 MTs.
    Preventive actions (actions to be Improve the Lightening and Earth protection circuits (project to be
    care on to avoid future incidents): developed Maintenance department)

    • CCTV system (POE switch & Cameras)


    The POE switch used to connect the cameras burned.
    Downtime: 14 Days. Partially recovered.
    Corrective actions (actions taken to
    recover the affected service):

    Cost (cost of equipment used or to be used


    to recover the affected service):

    Preventive actions (actions to be care Improve the Lightening and Earth protection circuits (project to
    on to avoid future incidents): be developed Maintenance department)

    • Inova application (Weight checker Machine)


    The network card
    Downtime:
    Corrective actions (actions taken to
    recover the affected service):

    Cost (cost of equipment used or to be used


    to recover the affected service):

    Preventive actions (actions to be care Improve the Lightening and Earth protection circuits (project to
    on to avoid future incidents): be developed Maintenance department)

    • Main printer
    Network card burned.
    Downtime:
    Corrective actions (actions taken to
    recover the affected service):

    Cost (cost of equipment used or to be used


    to recover the affected service):

    Preventive actions (actions to be care Improve the Lightening and Earth protection circuits (project to
    on to avoid future incidents): be developed Maintenance department)

    • Summary of cost

    Prepared by: Ivandro Ferreira

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